Customer Testimonials
Excellent timely service.
Products work. Employees are friendly professionals.
Everyone I spoke with were courtious and very helpful. I like that the company has features as far as viewing gas levels remotely and viewing your bill online, which a lot of other propane suppliers around here don’t have, or at least don’t make you aware that they have. I also called at least 5 other suppliers before Griffith and they had the best price per gallon. Awesome experience so far!
04-04-19-PCM-Talked to First name removed gave survey a 10 because service is impeccable and I did not ask for e-mail address-
04-03-19-PCM-Talked to First name removed gave survey a 10 because she called about a concern they came out and helped her out and I did not ask her for her e-mail address-
04-03-19-PCM-Talked to First name removed gave survey a 10 because cost and service and installation was great and I did not ask for e-mail address-
04-02-19-PCM-Talked to First name removed gave survey a 9 because of good prices fast service and timely delivery and I did not ask for e-mail address-
03-29-19-PCM-Talked to First name removed gave survey a 10 because she has been very happy with them and I did not ask for e-mail address-
I am not on a budget plan and when I call in to ask for a delivery the office staff is always so courteous! I also love that I can manage my account from home. All I do is log in and I can either request a delivery or pay my bill.
Lynn, in the local Watertown office is amazing. She is very polite and understanding. She helps get you set up on a plan that works for you and helps save you money. Their budget plan is very helpful and convenient.
The automatic service delivery for fuel never leaves us worried about running out of fuel oil. If bad weather, cold snaps leaves us low, we only need to call and a delivery will be made.
If I ever have a question or concern, I just call and talk to Lynn and she helps me out.
Thank you for providing great service.
auto delivery great.
Auto fill. Online pay. competitive price. Delivery man was not able to fill tank but left what he could and a note explaining he would return. We appreciated him letting us know.
I appreciate the personal service and friendly local representatives who never lose patience when answering questions.
Timely deliveries and respectful drivers and people answering the phone.
03-25-19-PCM-Talked to First name removed gave survey a 10 for reliability and customer service and I did not ask for e-mail address-
03-25-19-PCM-Talked to First name removed gave survey a 10 because he had never had to call for any issues and I did not ask him for his email because he was in a hurry-
03-25-19-PCM-Talked to First name removed gave survey a 10 because they have had great service and I did not ask for e-mail address-
03-21-19-PCM-Talked to wife gave survey a 10 because customer service is great-
03-21-19-PCM-Talked to First name removed gave survey a 9 because she became confused with phone numbers to make some changes and I did not ask her for her e-mail address-
03-20-19-PCM-Talked to First name removed gave survey a 10 because they always follow through for him and I did not ask for e-mail address-
03-20-19-PCM-Talked to First name removed gave survey a 10 because they use a remote monitor and person he dealt was very savvy and I did not ask for e-mail address-
03-20-19-PCM-Talked to First name removed gave a 10 on survey because of efficiency and on time delivery work with customer on fuel bills and I did not ask for e-mail address-
03-20-19-PCM-Talked to First name removed gave survey a 10 because she likes the service and gave her e-mail address-
03-20-19-PCM-Talked to Anastasia gave survey a 10 because only place to give price and deliver it and driver deal with screaming daughter and I did not ask for e-mail address-
03-20-19-PCM-Talked to First name removed gave survey a 10 because they constantly check fuel levels and they are very accommodating when switching over to new owners from previous owner and I did not ask for e-mail address-
03-20-19-PCM-Talked to First name removed gave survey a 10 because delivery driver had a hard time to get into getting into the driveway and made the delivery and I did not ask for e-mail address-
03-19-19-PCM-Talked to First name removed gave survey a 10 because they have always been good with her and very timely Did not ask for e-mail address-
03-19-19-PCM-Talked to First name removed gave survey a 10 because they get right to you for service and I did not ask for e-mail address-
03-19-19-PCM-Talked to First name removed gave survey a 10 because they have done good for him with pricing when he calls I did not ask him for his e-mail address-
Ted, the Service Manager is great; willing to work with us in order to make the
cost of propane more affordable and our Driver, Rich, is absolutely wonderful.