Customer Testimonials
Customer service has greatly improved over the past few years. They have been very helpful and informed me of some discounts that I was not aware of.
Customer service!
Prompt / services
Excellent/ Customer service
the office people and the road people are very helpful and nice to deal with
Your availability to come and fill the tank.
Fast, curteous service.
Great service... Being notified of impending propane prices to sign up for better rates
People are very accommodating
Friendly - gets the job done - responsive
The professionalism of representatives from the person receiving our request to the efficiency of installers. Installers explained I think almost every thing necessary for operation and safety.
Tanks looked great. Very happy with our choice!!
Great service and employees!
Always dependable and courteous customer service!
I like the way that both your company and I can monitor how much propane we have. Also how I don't need to call if we are getting low, you just come and fill our tank up when you see it is needed.
On time service n dependability
Like dealing with local people and our delivery driver, Rich, is awesome. Very satisfied.
Fair prices. Good, timely service.
Griffith local is exceptional! Danielle goes above and beyond to make sure the job is done correctly! Their technicians are very knowledgeable and helpful when explaining things. The “800” number after hours are able to put you in touch with our local technicians also. Would recommend this fuel oil/propane company to everyone.
Auto fill gives me peace of mind that I will never run out of fuel.
Becky Powers has great customer service! I called about billing issue and she handled everything so well.
it is nice to not have to worry abut running out of fuel for the furnace. Delivery drivers are polite and friendly .
The things I appreciate the most is app / web based availability to request services and the timeliness of response whether it’s for a delivery or other service.
Good service, willing to accept a discount for payment up front, lock in pricing and if they are at fault, they will make it right.
We've been with you folks for years. Always prompt and friendly service.
Thank you
Very friendly, family style environment near Watertown, NY. I have no complaints. They were able to get me a new furnace installed within 24hrs, right before multiple days of -20⁰F weather. They keep my propane topped off, although the fuel recovery charge each time seems a bit much, I'll take the peace of mind over other companies that may or may not come to fill your tank when you need it most!
Rapid delivery of kero!
A trustworthy top notch propane company with great service and good prices. The staff in all departments I had interacted with with were wonderful, warm, courteous, helpful and knowledgeable people. They are a pleasure to communicate with. I am very pleased to have them as my propane delivery and service provider.
Very quick delivery.
Mike was great at setting us up with gas back in 2017. Very informative and personable. Brian has been great at fixing our furnace when things go wrong. He explains everything also. The girls in the office when I call are great. You never let us run out of gas. I believe in this company.
Prompt of service
It's propane. I prefer it to electric.