Customer Testimonials

I received wonderful advice and service regarding panniers for my gravel bike

Friendly helpful and knowledgable staff. I was greeted and helped immediately and was able to get the repair stand I wanted and be on my way quickly. Thanks!

Sebastian was the young man at the Grand Ave Mn store who took care of my bike. I appreciated his help and willingness to get my bike back on the road quickly.

Sales person was very knowledgeable & friendly.

Kaye was very helpful in explaining different bike short options based on her personal experience. She told me of her upcoming coast-to-coast bike trip! Inspiring!

Good selection of quality products. Staff is very helpful and knowledgeable.

I thought there was great value in products and discounts.

The friendly and extremely bicycle-savvy staff.

The feeling of community from visiting a couple times and the speed and expertise of the bike repairers.

I have had a year full of horrible luck with my bike and Noah the repair person at the grand avenue location has constantly gone out of his way to help me complete my commute. The service has been educational and fast. I recently moved to east Saint Paul from a very bike friendly neighborhood in Minneapolis and it’s been great knowing the grand avenue Freewheel shop is there when I need it. Has Freewheel thought about opening a shop in east Saint Paul? We have nothing over here 😕

Great service!

Super friendly and helpful staff. Thanks.

Fast and helpful

Have been customer of Freewheel since 2005 -- I like the people that work there, the products, the time they take to make sure you're getting the right thing for you.

Michaela was super helpful and accommodating in helping me get the right tires for my wife's Verve 2 and fitting me in to help get the tires changed out when it turned out to be harder than I expected. Nice shop, very helpful and personable staff!

Good service from staff.

Sebastian did a great job picking out the right mountain bike for me as someone just starting out. Happy to have a relationship with a shop nearby.

4 blocks from my house. Fast tire service. Helpful and willing to order anything I need.

Very knowledgeable. Fixed my flat in no time.

Helpful, knowledgeable staff. St. Paul location.

Experts and pick right products. Expert repair at good price.

Friendly, competent, prompt

Service is great! Always willing to help find the right part/tool and able to provide multiple solutions.

Everyone was very friendly and helpful. Love my new bike and when there was an issue with it they were quick to solve the problem. Ver cordial and prompt staff at the Grand Ave location

We appreciated the immediate service when we ran into an issue while out for a ride!

Noah the mechanic is the absolute best example of great customer service.
Very personable, good listener, cares about getting it right.
He keeps me coming back specifically to seek him out because I repeatedly have a great experience.

Helpful and friendly

They do great work. Price is fair and they get bikes out of repair quick.

Well informed professional service!

Great customer service