Customer Testimonials

Knowledgeable and friendly staff!

Knowledgeable staff who do not intimidate you

Talked in easy to understand terminology and i felt like the bike repair people had my best interests in mind. Easy access and affordable.

The team is highly educated and passionate about biking. Buying from here felt more like making myself a new little biking family than just getting a bike. I will for sure be back for all my biking needs!!

You always have what I am looking for or can get it fast and Patrick Knox for wheel building and misc projects that I don’t have the spendy tools for.

Mechanic was very helpful.

Expert staff and excellent work.

Kay

Staff was great-very helpful getting new seat and pedals for my old bike!

Freewheel Bike Grand Ave has friendly, knowledgeable staff and great servcie!

Friendly and knowledge.

You have the bike stuffs.

Terrific and knowledgeable salesperson.

The salesman who helped me was friendly and offered to change my tires quickly because the mechanics were all busy, which I appreciated.

The folks I worked with were great! They explained how they thought repairs on my bike would shake out and then broke down what actually needed to be done when I came to pick it up. Kudos all around about the service I got.

Forthright and honest answers to questions

Great to get Erin's perspective on various products. He seems very informed.

Quality products and knowledgeable staff

Came in for my annual tune-up and the service was excellent. Very friendly and didn't try to charge me for any services that I didn't need.

Friendly staff, prompt and transparent service, fair prices.

Good products, great service.

Service, products, and employees are very knowledgeable and helpful. Manager is exceptional!

Friendly and knowledgeable staff.

Friendly knowledgeable staff. Accessory needed was available .

Sebastian our salesperson was just so polite and knowledgeable about bikes. In general, the team at Freewheel was great. Truly, Sebastians demeanor and obviously love for biking made us want to purchase a bike. He was great with helping my son with options and then checked stock to find the exact bike he wanted.

nice clean store

Decent selection of high quality products. Really transparent service with good turnaround. I’ve been satisfied with repairs so far.

People make the difference in any business. The friendly and welcoming atmosphere along with desire to help makes wanting to return a positive accolade to all.

The services were unbelievable, and everything I needed was done and above. The people are friendly and I felt welcomed. I brought in a bike that looked like something in a junkyard and left with a bike that looked like brand new. Thank you you are the best.

Good staff at the store