Customer Testimonials

Good products, great service.

Service, products, and employees are very knowledgeable and helpful. Manager is exceptional!

Friendly and knowledgeable staff.

Friendly knowledgeable staff. Accessory needed was available .

Sebastian our salesperson was just so polite and knowledgeable about bikes. In general, the team at Freewheel was great. Truly, Sebastians demeanor and obviously love for biking made us want to purchase a bike. He was great with helping my son with options and then checked stock to find the exact bike he wanted.

nice clean store

Decent selection of high quality products. Really transparent service with good turnaround. I’ve been satisfied with repairs so far.

People make the difference in any business. The friendly and welcoming atmosphere along with desire to help makes wanting to return a positive accolade to all.

The services were unbelievable, and everything I needed was done and above. The people are friendly and I felt welcomed. I brought in a bike that looked like something in a junkyard and left with a bike that looked like brand new. Thank you you are the best.

Good staff at the store

Friendly & helpful employees

I appreciate how they listen, even when my concerns may be no big deal to them, they're novel and important to me. Patrick and Kaye are both friendly and responsive and seem to understand the importance of building long term relationships. (This is in contrast to the other big local chain that has always given me crappy service, both sales and 'repair', and pushed for the immediate sale.)

I love Freewheel. The staffers are always so helpful! I've always enjoyed going to the Riverside location, but it's great to have the new(er) store in St. Paul.

Good selection of products available at the store.

Great job on the bike tune-up. My 2016 Feltz4 looks and feels brand new!

Excellent knowledgeable friendly staff.

Very knowledgeable and courteous staff. Extensive product selection.

Was looking for a specific cassette, website stated this store had it, called the store Noah picked up, very helpful said they did in fact have it in stock, held onto it for me and was there when I went to pick it up. I had given him my phone number when we talked on the phone so he was able to look up my account and already had applied the discount on the product I was purchasing and had it all ready to check out. Very friendly service and fear attitude!

Everything
Best bike shop in town. Best costumer service, friendly, unpretentious, down to earth. A model for how shops should be.

Y'all know me by name, and have advocated more then any other shop I have been to standing behind your products.

location and good online stock to instore

Aaron and the staff at Freewheel on Grande Ave had just the bike that I was looking for and made it very easy to test ride it. They were knowledgeable, friendly, and helped me get on the road! I look forward to working with them in the future.

First name removed

Love the staff! They are friendly and knowledgeable.

I like the service level. I feel like the staff strikes a balance of helpful and knowledgeable without being overbearing.

Great service! Super friendly staff.

Nice selection of products, shop rates are reasonable.

The staff is super friendly and helpful

Outstanding customer service

Very helpful and friendly staff.

Availability