Customer Testimonials

Excellent service and friendly people working at Freewheel.

I needed my bike’s maintenance done, drove to this location over 30 miles, because in other wait time was 4-6 wks. Well done, stuff was incredible. My bike looks sharp! Will do it again. Thank you guys!

Good availability of parts and accessories , and the staff is always helpful.

friendly and knowledgeable staff - especially the woman at Grand Ave store (sorry i dont' know her name). has always helped me get the right gear!

Nice shop. Good location. Good selection.

Knowledgable staff, friendly service, flexible and honest approach to ensure customers get what they really need when making purchases.

Everything

I appreciated the estimate of time for repairs and that the estimate was accurate.
Parts were available for my 5 year old bike

The store is well stocked with things I want to buy. The staff are exceptional: knowledgable, friendly, smart and efficient.

I recently purchased a Trek Checkpoint. We had been in the shop on Grand Avenue in St. Paul a few weeks ago to look. When we came back in Aaron remembered us and was incredibly helpful when it came time to buy. I couldn't have asked for a better experience. We purchased the bike late morning and it was ready by early afternoon. Thank you so much for a great experience.

Knowledgeable and friendly staff!

Knowledgeable staff who do not intimidate you

Talked in easy to understand terminology and i felt like the bike repair people had my best interests in mind. Easy access and affordable.

The team is highly educated and passionate about biking. Buying from here felt more like making myself a new little biking family than just getting a bike. I will for sure be back for all my biking needs!!

You always have what I am looking for or can get it fast and Patrick Knox for wheel building and misc projects that I don’t have the spendy tools for.

Mechanic was very helpful.

Expert staff and excellent work.

Kay

Staff was great-very helpful getting new seat and pedals for my old bike!

Freewheel Bike Grand Ave has friendly, knowledgeable staff and great servcie!

Friendly and knowledge.

You have the bike stuffs.

Terrific and knowledgeable salesperson.

The salesman who helped me was friendly and offered to change my tires quickly because the mechanics were all busy, which I appreciated.

The folks I worked with were great! They explained how they thought repairs on my bike would shake out and then broke down what actually needed to be done when I came to pick it up. Kudos all around about the service I got.

Forthright and honest answers to questions

Great to get Erin's perspective on various products. He seems very informed.

Quality products and knowledgeable staff

Came in for my annual tune-up and the service was excellent. Very friendly and didn't try to charge me for any services that I didn't need.

Friendly staff, prompt and transparent service, fair prices.