- Phone: 6515059091
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Customer Testimonials
Anne was knowledgeable and helped me to find the correct bike helmet for my needs and talked about my bike as well.
At Freewheel on Grand Ave you get more than service. Included are lively conversation, product reviews, and an atmosphere of community.
Very helpful!!!!! Have not been to a freewheel that have not gone above and beyond to be helpful!
Good customer service, Aaron was great
Noah the mechanic is outstanding very thorough and really knows his stuff and everything always works perfect
Very friendly staff.
I got a great bike! I got great help getting the great bike! As someone who doesn’t know a lot about bikes I never felt bad about that and instead experienced patience and teaching. Erin is wonderful - great experience overall!!
Friendly staff and good service! Nice selection of a variety of bikes and gear!
The people at the store were great answering all my questions they wanted to make sure that I got the bike I wanted and were not pushy and I appreciate that they directed me to the bike and price point I was looking at.
Employee was quick to help & item from website was in-stock.
Nice people
Great and helpful service, good products.
I was able to come into the store with my bicycle and have them take a look at it on the spot to diagnose with some of my issues were. The floor salesman whose name I think was Ivan at the grand Avenue store was extremely helpful friendly and courteous.
Great, friendly service. We walked in and got pedals switched out on my wife's bike and the shifter cable tensioned on mine.
Friendly knowledgeable staff
My bike was taken to repair upon entry and was completed promptly, thoroughly. Friendly. I recommend!
Customer service
Outstanding service!
Fast and efficient.
Great to have a neighborhood bike shop. Like the rewards program too
knowledgbale people, good products and membership benefits are great.
Great people and a beautiful store.
I had a problem with clicking when I peddled my bike and though it was a gear problem. The service department quickly found out it was a bad chain and replaced it inexpensively. I highly recommend them. While I was there I bought a cool waist pack that also was set for rehydration.
A pedal on my spouse's bike failed last month and we were able to return it for a full refund about 11 months after its purchase (it came with a 2 year warranty). No hassles whatsoever. I thought this was great customer service.
Very helpful and friendly staff who go the extra mile for my son’s bike.
Great service. Patrick was great.
Nice employees, quality work, decent prices, great monthly discount
Very courteous prompt and knowledgeable
You have a bike company full of bike people.
The salesman was super helpful and understanding especially since I know very little.