Customer Testimonials

Your staff is fantastic - they are knowledgeable and enthusiastic!

We had a fantastic experience there. I am frequently find bike shops to be really insufferable with people who are really condescending to non-expert bike riders like me.

My wife is more expert than me and she was very satisfied as well.

We thought it was pretty expensive, but the overall experience was fantastic. We highly recommend it to other people now.

Thanks for giving me attention as soon as I walked in the door.

My bike was repaired quickly and effectively at Freewheel Bike on Grand! The new tires make such a difference! I worked with two different employees who were both knowledgeable and pleasant.

Friendly, helpful staff.

Friendly service and staff, willing to take the extra step to answer my questions

Very helpful, friendly and knowledgeable staff.

Personal. Store manager was very knowledgeable and has a wealth of experience. Service mechanic was very helpful and took care of me right away.

Personalized service, staff who really listen, and give great spot on advice. I feel well supported.

It's really the staff - everyone is professional and just nice, no snobbery. I've gotten a lot of help wrangling tough stuff (mostly tubeless fatbike problems) with quick turnarounds and always friendly interactions.

Friendly and knowledgeable staff. Very quick turnaround on services.

Very friendly

Friendly and knowledgeable service!

The staff were helpful, friendly and informative.

Very helpful staff, went out of their way to help us with a bike rack when we were from out of town and needed a replacement. Thank you.

Aaron was very helpful and pleasant to work with. Looking forward to many hours on my new ride!

Excellent prompt service. Knowledgeable staff.

Helpful, informative staff. Problem-solvers. Share info about products and offer suggestions based on the customers needs.

It's always a pleasure to shop in a Freewheel store where the staff are friendly and knowledgeable.

very knowlegeable individual who took a good amount of time to figure out a solution to a difficult problem with an unusual bike rack configuration. One of the best shopping experiences I've had in a long time,

Aaron was extremely knowledgeable

Friendly, helpful

People there are knowledgeable!

Honest, experienced evaluation and recommendations.

Thanks!

The product was in stock, friendly staff

Very fast

Grateful to have a bike shop in the neighborhood with great technicians and a good selection of parts and gear.

Very helpful.

Laid back competent service. People treat you nicely and don’t judge