Customer Testimonials

Friendly, helpful, knowledgeable

Very friendly and knowledgeable customer service!

Convenient. Quality. Great information

From simple service to more complicated bicycle work like wheel building, the bicycle Technicians at Freewheel Bicycle, notably; Noah, Patrick and Aaron, on Grand in St. Paul can do it all. I like their personal service and being a first name basis. Great place to have work done on your bicycle.

Great customer service. Aaron explained the differences among the various options I was considering. He was very patient and took the time to walk me through all of my choices.

Friendly, helpful staff.

Sales and mechanic staff are the bomb

You guys are the best!

I liked how the bike mechanic noticed me and helped me make sure the light I was buying was compatible with my rack. He was very attentive which I appreciated

The selection

Very friendly and helpful staff!

All good, great looking store!

Noah was wonderful. He found a e bike perfect for me at a really good price. He also explained how the bike worked, installed the accessories and the bike rack onto my car. Great experience.

Best service ever!

Friendly Customer Service!

Great selection of quality products supported by knowledgeable staff.

Staff is extremely helpful and friendly. Willing to go out of their way to ensure customer satisfaction. It means a lot that they know me by name when I walk in the store.

The staff are so friendly and knowledgeable. Aaron is the best!!!!

Friendly neighborhood service! Always happy to help.

Very friendly, knowledgeable, and helpful staff. Appreciate the inviting atmosphere and inclusive community, regardless of cycling experience. 🙌🏼

Staff was very helpful and knowledgeable - got everything tuned up well on my bike!

Excellent customer service and great bikes

I like that I am recognized and treated well every time I visit the store

good service, very clear about my bikes needs and very helpful

The bike mechanic was helpful to assure I had the information necessary to repair my bike. Thank you.

You guys are just great! I am in North Carolina and wish you were closer so I could do all my bike business with you. My purchase was a great experience from my order to questions about accessories after the order. Aaron was a great help. The way you assemble adjust and then unassemble and ship all set up is really above and beyond snd nothing I would have ever expected. I put it together and it was ready to ride. Thanks for the wonderful experience!

Excellent service with fast turnaround times. Staff is extremely knowledgeable. Aaron is amazing!

Good service, knowledgeable sales people

Freewheel staff are always so friendly and helpful! I love having them in my neighborhood!

Knowledgeable and friendly employees. Great rewards program.