Customer Testimonials

Great and trustworthy service experience. Always timely and response. Not trying to upsell me on add-ons or unnecessary services.

Thank you so much for your respectful assistance. I truly appreciate it. Best - First name removed

Good products and good pricing.

The staff know their products and offer great advice.

Friendly, extremely fast service

The team are always willing to help solve any issue. I’m very impressed by their response and assistance.

Freewheel bike shop has a wonderfully knowledgeable staff. They are always ready to answer questions with honest helpful feedback.

The staff were very friendly and provided excellent guidance when I asked for help selecting a new helmet. My bike was tuned up faster than I anticipated and is in great working condition now.

good prices and friendly staff

Close to home, everything I need, knowledgeable & friendly staff

helpful staff, clean store and had what I needed.

Everyone at Freewheel with whom I communicated over the phone, or in-person, or by email, were courteous and very helpful. Many thanks to all!

The people who work there are great

Patrick, one of your Bicycle technicians, made some fast repairs on one of my aging Cannondale bicycles in just a couple of hours. (I was expecting it would take a couple of weeks. Your bike techs always do a great job, and we appreciate their expertise and professionalism in keeping our family's fleet of bikes working properly.

Kay was very helpful in getting me the parts I needed to tune up my bike!

The staff greeted me when I walked in and were super friendly. I felt welcome and was able to resolve my issue quickly

I met three different team members at the location in St Paul. Each one was helpful, efficient, friendly, and knowledgeable. It was obvious that the team was very busy with customers in the shop, the phone ringing, and multiple tasks that needed to be completed. They worked well together, kept calm, and executed each task flawlessly. I appreciate the service they provided and have nothing but great things to say about my overall experience.

Friendly and knowledgeable staff.

Products and services at Freewheel Bike St. Paul are superb, both for beginner bikers and pros. Absolutely worth recommending.

Your staff listened to my questions and what I thought I needed before proceeding to provide product and service recommendations.

My interaction with the staff gave me a high level of confidence that that truly cared about my bicycle needs and not just making a sale.

I have been in many bike shops in 6 states over the past month and Freewheel was hands down the best.

Keep up the fantastic service to the biking community!

Fast, friendly service. Bought a new chain and asked for an install. Expected it’d take 48 hours. They did it in 10 minutes.

Prices were good. They did good work that was on time.

I was able to get the wheel I needed. The sales person was helpful.

It was quick and easy, it was done within a 1 hour or so

GREAT STAFF AND PRODUCTS

Really helpful and friendly staff. I will be returning to the shop or the Minneapolis location, very soon

The product I needed was in stock, and the staff was attentive and helpful.

The staff is friendly and helpful. They do good work and are clear about cost and timetables. They're also willing to talk you through price differences so you can make a purchase you're comfortable with.

Kay and Patrick were fantastic. We just moved here from TN and they made us feel so welcome. Patrick checked out our bikes and was very honest about the repairs that were needed. He did the repair in a timely manner and charged a fair rate. We will bring all our bike business to him from now on.

Friendly, knowledgeable staff, great bikes!
What more is there? 😊