Customer Testimonials

Great customer service! I called Freewheel recently to schedule work done on my bike and was able to bring my bike in same day (an hour or so after I called) to have the work completed. I used to go to the Freewheel on West bank in Mpls, but it closed a couple of years ago. All of my bicycle repairs for my bike have been handled wonderfully and quickly by service team. I will recommend Freewheel on Grand Ave. in St. Paul to friends and family.

Great customer service! Kaye was incredibly helpful and gave thoughtful feedback when helping me select my first road bike. I greatly enjoyed my shopping experience at Freewheel. This is the first time I’ve purchased from Freewheel. I was previously an Erik’s bikes customer but I plan on shopping Freewheel moving forward.

Friendly and knowledgeable staff. This is my go to bike shop.

Close to home. Good products and service. Reasonable prices on repairs and maint.

They had what I needed and were friendly and helpful from the start!

Friendly staff. Good selection.

Incredibly fast service. I dropped my bike off in the morning and it was ready in the afternoon.

Staff was informative and very helpful. 10/10

The people who work there are very knowledgeable!!!

The guys were great to work with, very knowledgeable, helpful and personable. Not to mention the best price in town on some winter tires!

Great friendly service.

Really nice staff! Helpful, approachable and knowledgeable. Great products and service!

I have purchased new bicycles and have relied extensively on their repair services mainly from the St. Paul Grand Ave store for repair, service and bike upgrades and accessory work.
The team consisting of Aaron, the store manager and both Noah and Patrick; ace bike mechanics have been of immeasurable help in keeping all our family bicycles running smoothly and giving expert advice on parts and upgrades and assorted bicycle accessories. We are privileged to have such an excellent bicycle store right in our neighborhood - I highly recommend both their Trek bicycles and repair services.

friendly and helpful staff!

Convenient location and great staff. Also got an incredible deal on my Allant 7+ last spring.

Great repair service! I have had multiple occasions to get work done and they have been over the top in problem solving, workmanship, and promptness. A great resource for local bicyclers. -Peter Brown

The sales and service people are knowledgeable and do good work.

Available inventory.

The bike and the service were excellent! I’m very happy with both.

Very welcoming and friendly had the tool I needed and answered questions I had on my bike upgrade, will be having my ebike motor programmed there soon

Knowledgeable friendly staff.😎

Very friendly and knowable staff

Staff have always been great to work with and that is what matters to me

Rapid service with clear communication

Aaron Ehlers of Freewheel St. Paul was extremely helpful arranging pickup for an order I made online, and was a pleasure to work with in general.

It's nice that I personally know all the mechanics the that are on board and to ridden with some of them through store sponsored rides. Whenever I come in, the staff takes my concerns and puts them at the top of their list.

I received my usual prompt, friendly and competent service. I'm an eighty-year-old Free Wheel Fanatic and Free Wheel keeps me rolling.

I like having a bike expert that I can bring my bike to and get some repairs or advice on. While Amazon might have better prices, he can't do that with them.

They are always very friendly and helpful when I have questions about certain bikes and parts.

Great staff!