Customer Testimonials
At first I was frustrated at the lack of communication. I submitted an online request on a Friday. I did not receive any confirmation that the request was received. By Monday afternoon I hadn't heard from anyone, so I called, spoke to a service rep who connected me to the salesperson's voicemail. I left a message and waited 24 hours for a response that did not come. I decided to give it one more try, called again, and this time was put through to Whitney. She was very communicative and helpful and pushed to get our decals produced in time.
An email confirmation with an order or quote number would be helpful so that a) people know the request was received and b) the information can be quickly located by customer service when someone does need to call.
At first, I was hoping I wasn't spending the money to get a decal and have to send it back to wait again, but once we spoke to someone working on our design it was a great relief that we would be expecting exactly what we imagined our decal to look like! I would recommend anyone with a specific design to get your decals here!
Have not received order but process was easy and customer service when I called was great!
Very helpful and good looking decals
The customer service is everything that's missing from all the other online retailers.
Easy Peasy!
Second year in a row ordering from them for our big event! I spent more time writing this review than I did placing the order! Great job:)
Suggestions offered to update my decal
Great website, easy to use, and phenomenal product! Customer service is amazing when there was a question about a previous order to make sure that the latest order matched:).
very simple and straight forward
I love this company so much. I am happy with print quality However, the only complaint I have is that shipping prices are very very high
Easy and quick follow up.
Fast and easy! Looks Great. My customers love it.
Your staff and your systems.
Always great quality and fast, professional service. When an ordering mishap occurred, Nick gave the order one-day production and two-day shipping at no additional cost to make things right. Great people to work with.
Excellent prompt and courteous follow ups. Efficient clear and speedy service.
Andrea was very helpful and went above and beyond to help me get what I needed. Will be ordering from her again
You guys make it easy to order. And Brigid is the best!
It was fast easy and efficient. They also made it a point to contact me to make sure my order was correct before sending it.
It was great that I got to see the design before they sent it
easy to order, customer service very helpful, multiple products available, good prices
Working online to create this banner was easy and fun. The price is perf3ct, I await the finished product!
Andrea helped through the entire process. I was very picky and they were very patient. I will definitely be coming back!
quality and the customer service
Banners.com Is a very friendly oganization to work with. They are welcoming and accomodating to the custumers needs. I recommend them to enyone needing a banner made.
Excellent communication.
The entire experience was quick, seamless and felt very custom. The final product is exactly what I wanted.
Seamless experience so far. Easy to create my design and submit it for printing. Cannot imagine the process of creating a design, putting it on a decal and getting it into production could be any easier!!
ease of ordering and customer service
Have used this service with no issues twice now. Clear communication and timely processing. Will continue to use.
Always deliver a quality product. Very little interaction needed to receive exactly what I ordered, appreciated