Customer Testimonials
Timely Communication & ease of ordering
Quick response after I was not able to complete my order. I think the problem was something I did. When I tried again to place my order it went through. I have ordered banners in the past and the quality is great. Much better than the "Cheap" Banner place I used before I found Banners.com.
Easy
Quick and easy.
Everything happened correctly and super fast.
Fast and very responsive
Everything
Awesome communication! An obvious desire to be sure the resulting product is perfect. They actually have a person involved who contacted me with a question to make my decal better even though I was only ordering 1 decal!! And then sent me a new proof to approve! You don't get customer service like that any more, unless you're spending big bucks. I wasn't! Very impressed and the decal is awesome!
Your Decals are quality, and your support team is excellent!!!
Very helpful when they noticed my design would have issues the way I laid it out.
Professional and Great Communication
Ordering was easy and the graphic designer was prompt, helpful and responsive!
Knowledgeable, professional, precise and quick replication of our decal. Great company and people. Highly recommended.
John / South Bay Automotive
stickers were great quality happy with customer service
everything is terrific as always
Your website was easy to use.
Quick, efficient, great print. Will absolutely be ordering from your team again.
The user interface is easy to navigate. I appreciated the attention to detail by the designer who noticed our grommets would obscure some text. Fast, responsive and accurate.
was quick and easy from start to finish. the tech that i spoke with was very nice and knowledgeable, we made a small change with my order to make it work for the better. the whole experience was great.
It was very easy and i followed up with a phone call.
Very easy to work with and friendly
Had a problem with the website and was able to call and talk to a real person without having to go through an AI chatbot.
Ordering online was simple to navigate. Response was prompt, and any extra services needed were explained thoroughly. A pleasure to do business like this.
The proof displays exactly what I was ordering, and I even got a phone call to notify me of my proof to review. Patiently awaiting my order is the toughest part, though 😅
I haven't received my product yet but I sure am please by the professionalism of this company. They have reached out to me twice already, just to make sure the template is perfect. I cannot wait to receive my decal.
The whole process was really supportive and clear to follow.
1. The website was very accessible and the supporting videos with resources made it simple to understand. (The only thing that would have made it clearer is to know if the transparent stickers were made as a whole unit or if each part needed to be peeled separately--or providing an option to choose).
2. The prices were very fair compared to other custom sticker work options.
3. The uploading process worked well, the challenge was to have the right format for a vector, however, Decals.com offers to reformat your file, which made it very convenient to use. Feedback would be that the final payment/file upload screen did not "show" the file I uploaded before paying, so I had to go on trust that it would be correct (it was), but if there could be another layer to assure the design and files were correct before payment would be great.
4. I was assigned a Decals.com customer service specialist who supported the whole process and made sure that the design was what I needed. She had very clear, compassionate, and timely communication through both email and phone.
5. The revision process was simple and Decals.com made it feel that it was a collaborative process.
6. After submitting the final design, the sticker came much quicker than I anticipated, which was great! The packaging was cared for, and included instructions to make sure it was installed correctly.
7. The stickers themselves are of high quality, were simple to peel from the backing, and easy install correctly--and they look great!
I would highly recommend Decals.com and look forward to the possibility to collaborate with them again.
I especially want to thank Katie Bracewell for her guidance throughout the process. She was a wonderful Customer Service Representative!
Very satisfied
I HAD FEW ISSUES WITH WHAT I ORDERED AND TAYLOR THERE EMAILED ME PROMPTLY AND OFTEN ABOUT THE CHANGES. MADE MY EXPERIENCE FEEL LIKE THEY CARED HOW MY DECAL TURNED OUT. THANK YOU TAYLOR!!
I use them for all my company's needs for branding. Fast service! Excellent customer service! Easy to work with!
The easy of design and quick turnaround