Customer Testimonials
I’ve ordered from decals.com several times and the quality has always been outstanding. Customer support is top notch.
The customer service rep Jennifer Olson was amazing, she was incoctact with me throughout the entire process. My image was not clear enough for the size and she was patient asking questions and trying to help me get what I needed. I am extremely happy with the service and will continue to work with them in the near future.
Working with Joe makes it so easy! He is super helpful and knowledgeable.
Jennifer O is a keeper outstanding job JO
Hands on customer service for proofing.
It's always so easy working with Bridget directly! She takes care of everything and makes sure to share her thoughts and expertise whenever I've asked to ensure the product is exactly what I am looking for.
Good quality and fast!
Easy to order. Lots of templates to choose from. Previous banners have been great quality and lingerie lasting
Your team is great to work with and fast returns. Thank you!
quick, 1 on 1 interaction with customer service who is knowledgeable
What I liked best was that Jennifer O was thoughtful. That's it. That's what impressed me and that's what will bring me back. Unfortunately, this is the world we live in. That thoughtful customer service stands out. Big chains are losing because of this one simple thing; their customer service is pretending to be of service, and that's just not good enough anymore. Thankfully, this company doesn't appear to have this problem.
Jennifer understood what I was needing and then guided me through my ignorance of the industry, to the result that I was looking for to begin with. This IS customer service the way it should be. By someone that knows what they are doing. By the way, she did this by being knowledgeable while being able to communicate clearly. I hope you pay her well, because business owners like me are always looking for good people. Very impressed with my first encounter here. You will get my business until you lose it, but great start.
Customer services was very friendly and helpful.
All good!
I love working with your customer service representative First name removed Bjornson. First name removed always has a great energy, she is very professional and thorough.
I am a new business owner and I see myself having a long relationship with. decals.com.
They fixed my mistakes and made it easy.
Customer service was top notch in making sure I got exactly what I wanted.
Very easy and affordable, dependable service with good product quality.
Very easy, proof came quickly.
Quick and easy!
Website layout was good, easy to follow.
They were very helpful and the decals arrived quickly and were great quality.
Great product, great price, relatively quick delivery.
website easy to use - I tried several. BUT customer service follow up was great - and unexpected! Emma Long reached out to offer suggestion - and then made it easy (and even helped make the product decision).
I received a personal email from the person in charge of my order shortly after ordering and was able to view the finished product before it was sent to production. The delivery came quickly and was packaged well. Love the finished product!
My representative was very attentive and helpful!
The experience was very easy. The representative was very knowledgeable. She made changes as necessary, and the work was done quickly.
Very attentive to details. Love it
Friendly, helpful, and timely.
Ease-of-use and customer support rep was great!
Online ordering & file upload was very easy. After placing my order I was contacted by phone to verify I wanted a white border around my design which was in my file. I did. Having done graphic design & print brokering for 22 yrs. I understand submitted files are not always what they are intended to be. I appreciate the attention to detail to insure a correct print.