Customer Testimonials
Easy experience with the website and overall process. The technician Seth was easy to work work and got back to me quickly with answer to questions I have. When things were ready to approve I received a call to inform me about approval review.
I live in MN and ordered my trailer decals at the end of January beginning of February. I have received the decals but have not opened the box yet. I'll probably open them today just to look at them but I will not apply them to my trailer until the weather warms up.
Consequently, there is a lot that I cannot speak to yet in regards to the appearance and/or quality of the decals.
I was prompted to take this survey and leave this feedback via an email that was sent to me, otherwise, I would not have thought to do it until I had a complete idea of my experience.
The ordering experience was painless. I got some good information from the website but needed clarification and further help to fee confident in ordering.
Decals.com representative Taylor responded to my email very quickly.
I worked on this project intermittently over two weeks and sent Taylor emails sporadically over this time period, he/she always replied immediately, very friendly, and answered all of my questions.
After placing my order the decals showed up as expected and Taylor sent me an email thanking me for my purchase.
I was surprised to find that Taylor also mailed a postcard to me, with the Decals.com logo on it, on which Taylor hand-wrote a long note to me expressing gratitude for my business.
I have no doubt my decals will be great, and if they are not, Taylor will help me to figure it out. These decals are for a small company I have started and will work with my 15-year-old son. I expect it to grow. When the business puchases its own truck, or when we change or update our logo, I'll definitely be going to decals.com for more decals.
Customer service is everything, decals.com has it.
I was contacted right away about how to fix the blurriness of the artwork, so that the order could proceed.
Stacy P IS most accommodating and has a warm SPIRIT!
Very easy to get exactly what we want! 10/10
Z
So this was my first banner getting printed and its for a special event so I wanted it to turn out the first time so I spent the couple of extra dollars to have them review how it looked and send me a proof to review. They contacted me with a couple of recommended changes which were easily made and it turned out perfect.
customer service on point, very quick, very professional, very personable. will be ordering from here again. thank you for the letter Seth, that separates decals.com from the rest. good day!
Cathy was wonderful. The entire process was seemless and I have already referred the company to another school.
Fantastic service. Two large format banners, custom designed in less than a week and they look better in person. Really great business can't recommend enough.
Site was very easy to use, final product was exactly as it appeared on the site, very well made.
It was fast and easy. The customer service was excellent. They reached out to me with updates, answered my questions, and were there to assist with anything I needed. The quality of the product is great and we had a really quick turnaround.
Awesome Job and Quick Service!
10/10 is all got to say, customer service are all friendly, nice and all very knowledgeable as well!
This is our 3d banner from you and every time is a wonderful customer experience and a great product.
Easy to design. Great price. Shipped in less than a week!
GOOD COMPANY ,HELP IN ALL WAYS !!!!!!!!!!!!!!
We loved how attentive the representative was, they were quick to respond and were very helpful in explaining why our own design wouldn't fit on the vehicle and adjusting it to align with our needs
Excellent work, order came exactly as shown on the proofs.
I am very please with the quality of the product, customer service, and timely processing of my order. I will certainly be ordering from you again!!
User friendly, lots of choices, quick turn around time
Fantastic print quality, customer service, and production/delivery time. Will absolutely be ordering again!
Customer service is great and production time is always efficient.
The customer service was exceptional. Once the order was submitted, a rep reached out with the proof and asked if any questions or changes were needed. We talked through a couple of things and she even caught an error on my part. I would recommend them based on this alone!
Easy, quick follow up
I gave them the design and they came through for me and I've gotten many compliments on the sticker
The ease, the speed, the knowledge, the willingness of Travis to inform and to help
Was quick and easy
Thorough
My ordering experience was great After I placed my order, they called verify suggest some improvements. I can’t wait to see the product.