Customer Testimonials
Simple process. Great product. Designer calls if there are any problems with the end product. Awesome services.
Just wish I could get a discount code when I need to place an order…lol.
Personal and quick service. There was a question on the design of my order and I received a prompt and courteous call from Nick clarifying the design issue.
I order student parking permits from this company each year. Their service is the best. The process is easy, and the permits arrive quickly.
Very helpful
Y'all did a great job assisting me in getting the decal I wanted. Great customer service!
The variety of options
My experience was good regarding print quality, delivery speed, and respond from the vendor.
A couple of things could be better.
I paid for a 12x12, since the image was not a square, the print was a little smaller, 12 x 8, and that is ok. The ethical part that I would have expected, was a reimbursement for the difference. I know it was not much, but again, it is good ethics. It could have been handled differently. For example, customer placed the order, don’t charge until the size is confirmed. Then, charge the appropriate fee related to the final size. It could had been bigger, for instance, if customer representative confirmed, I could have requested to be 12 high.
The other thing, the envelope was somewhat sturdy, but not sturdy enough for how rough UPS handles packages. The decal came bended, like it was roughly handled. I recommend putting a carton board inside the envelope and adding a sticker on the outside “do not bend” to prevent the bending.
I love the sticker and was very happy w it and the customer service was good, and I got 3 extra stickers bc I only ordered one so I appreciate that too!!
Amazing customer support and guidance along the way! Fast shipping and love the decal!!! Very happy with this purchase
I am very happy with my banner. Color and font are great on it!!!
Initially communication started off rough. It had been a few weeks and I hadn’t heard anything about my order. After speaking with a manager, Cassie, she and the employee that I spoke with initially completely picked up the ball, and got my order processed as quickly as possible with clear communication moving forward. As a fellow business owner, I understand that no business is perfect and everyone makes mistakes. It’s how you handle the mistakes that make the difference. With that being said I’m extremely satisfied with my experience.
The customer service was excellent. There was an iss with my design and they were able to suggest a slightly different option that worked perfectly.
Easy to work with, and very detail oriented!
Very simple and easy to use - Quality product!
Fast service -
I liked that a company representative called me immediately after placing my order and offered personal assistance in completing the ordering process. I also liked the efficient way in which orders are processed. All communication, both written and verbal, was pleasant and courteous. I look forward to receiving my decals.
Easy to order ,fast delivery, an exceptional good experience. Thank you
Very good customer service. They got my order figured out very quickly and got the proofs sent to me the same day. Would highly recommend using them again.
Personalized service
Easy, account rep fixed my proof quickly and as I had asked.
Banners was quick to contact via phone to make sure everything was done correctly before proceeding. Very happy with the service.
It was easy
Great customer service. Helped through a new process the first time. This was my second order and much easier and quicker than the first go around. And you can talk with a live person.
Listened to what we wanted and made it happen . Michael and his team did an amazing job bringing our vision to life. The school will enjoy these beautiful banners.
Being able to communicate to get adjustments done with no problem and understanding
Jennifer Olsen was very helpful!
Easy to upload my designs with confidence that the printed banner will meet my expectations. Best pricing and fast delivery I could find local on online. I will definitely recommend and use Banners.com again.
Joe did a great job in designing our banner! I started from scratch and did not know what I was doing. Joe guided me through the process and produced a banner that was exactly what we were hoping for. Thank you, Joe, you're wonderful!
Therese Last name removed
Extremely easy to configure magnet design with full & dynamic cost transparency. Wonderful project communication, rapid completion and high quality end product/
Working with Deb -- she answered all of my millions of questions and was an easy contact person for me to get ahold of with every step.
The service representative who helped me was extremely knowledgeable and helpful. She explained specs and limitations which helped me make an informed decision about the final product. I have not received my decals yet, so can't comment on the quality... but the service so far has been great.
I did not see on the website that I needed to upload a vector image. Please make that info more visible on your site.