Customer Testimonials
Excellent customer service - friendly staff with a great range of bikes and accessories.
Great service and products. Really appreciate the help the staff provide in making purchases
Fantastic customer support and friendly service!
Good staff whos product knowledge is good good range of stuff fair prices.
Friendly and helpful staff. Good stock of products.
Brand new customer so I'd say by the high standards of customer service. I would highly suggest family and friends to visit your stores. I dealt with Ken through the whole process. Purchasing a bike for our grand nephew First name removed. Who is 11. Worked a payment plan. I felt welcomed every time I walked into business . BTW store is super cool. We will be back for the next child. Ty JoJo
Great professional customer service
Had the bike we wanted for our son, ordered online, call the next day, brother in law picked up. Couldn’t have been easier as a purchaser or seller.
Thanks
Great products baked up by great service.
Great value and quality products.
Friendly
Excellent service even when they are very busy. Outstanding Team
Great service and hospitality
friendly and helpful staff. really happy with my bike and the advice i was given. really good.
The Team @ trek BG have been fantastic!
I had a bingle on the bike and they got me back on the road within a day.
Great team and customer service.
Service was great and staff were pleasant.
Outstanding service, on home delivery
Great service thanks again
Friendly and helpful staff
Products speaks for itself but the selling point for me is the awesome customer service provided by TREK Bennetts Green staff.
Great bike…customer service was great also
Very happy with the service
Service was good. easy to deal with.
Not forcing up selling on the customer.
The product and service is top 10
My issue was solved without complaint
The team went above and beyond for us
Very happy
Great service
Good service with little to no fuss .
Friendly, knowledgeable team with a good range of quality products. Shop layout is done well with enough room to move freely around and appreciate their range.
With my new bike came a heap of firsts... first time (in many yrs) on a 29r, new (different brands) tyres and components, first time riding a Trek.
And the initial verdict? LOVE IT! The bike rides really well, very responsive and nibble yet still climbs better than it's rider! Excited to take it further...
We first saw Emily and she was extremely helpful and full of knowledge about Trek bikes, and helped us choose the right bike. On pickup Ken took the bike to the car and lifted it into the back, then showed me how to take the wheel off and put back on, whilst in the rain! I can't thank then enough for their help and also friendly character!

Staff are always very friendly, attentive and helpful which is the complete opposite to "other" local Trek dealer