Customer Testimonials
Best bike mechanics around
Emily was fantastic. Very helpful, friendly and knowledgeable. She understood that I'm not a cyclist and was able to explain things in a way I could understand. Buying a bike is a big financial investment (I bought 1 for me and 1 for my son) so it was nice to feel that I could ask any questions I needed to feel like qi was making the right choice.
Great service from Ken
Personalised physio bike fitment was fantastic
Your products are the same as everyone else's, so that is not your point of difference, but the young fella that helped me out was excellent.
Staff are always very friendly, attentive and helpful which is the complete opposite to "other" local Trek dealer
Excellent customer service - friendly staff with a great range of bikes and accessories.
Great service and products. Really appreciate the help the staff provide in making purchases
Fantastic customer support and friendly service!
Good staff whos product knowledge is good good range of stuff fair prices.
Friendly and helpful staff. Good stock of products.
Brand new customer so I'd say by the high standards of customer service. I would highly suggest family and friends to visit your stores. I dealt with Ken through the whole process. Purchasing a bike for our grand nephew First name removed. Who is 11. Worked a payment plan. I felt welcomed every time I walked into business . BTW store is super cool. We will be back for the next child. Ty JoJo
Great professional customer service
Had the bike we wanted for our son, ordered online, call the next day, brother in law picked up. Couldn’t have been easier as a purchaser or seller.
Thanks
Great products baked up by great service.
Great value and quality products.
Friendly
Excellent service even when they are very busy. Outstanding Team
Great service and hospitality
friendly and helpful staff. really happy with my bike and the advice i was given. really good.
The Team @ trek BG have been fantastic!
I had a bingle on the bike and they got me back on the road within a day.
Great team and customer service.
Service was great and staff were pleasant.
Outstanding service, on home delivery
Great service thanks again
Friendly and helpful staff
Products speaks for itself but the selling point for me is the awesome customer service provided by TREK Bennetts Green staff.
Great bike…customer service was great also
Very happy with the service
Service was good. easy to deal with.
Not forcing up selling on the customer.
The product and service is top 10

Ultra friendly, efficient and knowledgeable