Customer Testimonials
Great friendly helpful service from all the team members
Charlie was great, very knowledgeable about bikes and very willing and happy to help finding the right one for me. Great customer service, 10/10 will definitely be coming back to see him in the future.
Great bike even better service. Extremely happy with Trek bikes in Newcastle, Canberra, and Sydney.
Ken from Trek Bikes at Bennetts Green is wonderful. Ken and his team give exceptional service, were extremely helpful obtaining my bike for me and went out of their way to ensure I received it as quickly as possible and that everything was exactly as I had asked for it. I highly recommend Trek at Bennetts Green and thank Ken and his team for being so professional and helpful and giving such great customer service.
Jason Hewitt and whole TREK team at this store provide incredible service, advice and clear concise information related to my requirements. Outside of COVID I actually travel from Sydney to this store for service work. They know high end bikes and understand the needs of people that race them.
5 ***** rating
Great products with frenidly professional service
Helpful staff, efficient service....
Very quick service and work done at great standards
Great products excellent service. Not a hassle for any and delivered my bike earlier than expected. Thank you
Very knowledgeable staff
Easy order quick build click and collect very helpful staff
The people are great
Everything
The bikes are top notch and the staff are friendly, knowledgeable and always ready to help
Above and beyond
Such a great friendly team.
Good service
Great choice of accessories and service. Provided an accurate time when my ordered bike will be available for collection.
Emily was very helpful
Great service and awesome bike. Cheers
Great service
Emily was very professional and absolutely knew her stuff. Was able to get my bike the next day (faster than other stores I’ve shopped at in the past)
Trek Bennet Green. Emily's customer service is excellent. We have dealt with her a number of times and regardless of the purchase bike versus bike pump yesterday she is always amazingly helpful.
Friend, prompt and quality service.
Emily and other team members at the store helped out with the bike sizing and advice. The bike arrived when it was advised it would and the service was friendly. My wife bought a bike through the same store about six months ago and received the same experience.
Knowledgeable, efficient and friendly service
I like how smooth the bike runs on dirt tracks
Great customer service, excellent product knowledge & willing to listen to our questions!
Great experience and Emily was very helpful! Bike purchased and built, ready for pick up the next day!
Thank you!
I was served by a lovely female yesterday with a great work ethic
Friendly service, good information and really helpful.