Customer Testimonials
Ken and Jason were a pleasure to deal with. Both went above and beyond to help and ensure our experience was excellent.
Friendly staff
The team was happy to help me with getting spare parts sort for my bike even tho it's almost 10yrs old.
They were very helpful and I will gladly go back there soon
Good product knowledge. Competitive pricing. Good range of bikes and ebikes
Staff very helpful. Shoes great good fit for a 4 day ride in the dirt cteek crossings & mud.
All ways helpful and thanks to the service guys
Great service huge range of products
Service impeccable with great knowledge!! All the staff love their job and it shows in their work ethics! Full of enthusiasm for all walks of bike riding whether young, old, professional or recreational 👏🏽👏🏽👏🏽👏🏽
Great service
Friendly prompt
Staff were super helpful, our bike arrived within the estimated timeframe and is excellent quality
Very prompt and accommodating at short notice! The bike enjoyed a well earned bath and clean up too!
Visually pleasing and great value for money. Really like my new Checkpoint.
Quality products
Good service
Super friendly welcoming team. Greetings as soon as you walk in making you feel happy.
Informative of the service they completed giving great detail and suggestion for the bike. Thanks gang I appreciate it
JOJO (Kainans) grand Aunty
Exceptionally great customer service, which is very refreshingly nice consider my experience with other shops in Newcastle. The Rail 9.9 that we bought are awesome bikes too.
If you are after a Trek Bike or any quality parts or accessories to go with it, it is there. Great friendly service and a team of staff that are passionate about cycling, regardless of what discipline you ride.
Very helpful and knowledgeable staff. Les was great and was happy to go find the answers to my question if he didn't know them. Will happily return to shop there again
The guy who served us was friendly and helpful, went and found our some gear ratios, and basically looked after us well.
The girl on the desk was knowledgeable and friendly
Very helpful st. Bike service well done.
Helpful friendly staff and exceptional service. Great products
All staff were absolutely great
Feels like a new bike - with the bike repair and service
Good products and outstanding service.
Amazing customer service
Good product and service
Swift and friendly
Good range of products and friendly / informative service.
I love your bikes, staff are friendly and knowledgeable and make sure the fit is right
I’m happy with your service. Friendly efficient staff