Customer Testimonials
Excellent service. Was greeted upon entry, good attention to my needs, related well to me, no problem with extra attention post sale. A very pleasant experience.
All the staff are friendly.
Very helpful and friendly. Great experience
Friendly staff, well presented stock, good range of bikes at all price points, plenty of clothing and accessories to choose from.
Customer service
When a bike we ordered was delayed and didn’t arrive in time for a trip to Tasmania, Claire and her team came to the rescue to ensure my wife had her new e-bike. We were able to pick it up on the way from the Gold Coast and it was ready to go when we arrived. They fitted some pedals and were back on our was. Thanks again guys you Wade my wife’s day!
Excellent products and service was excellent
Good quality bikes. Good service.
Very nice bikes tge young lady who served us was so vibrant and helpfull with or ours purchase.
I required an urgent shock service. They delivered within stated timeframe and the ongoing email updates of progress were excellent.
A job well done - outstanding customer service.
Amazing troubleshooting by Jason, he really sought to understand and solve the problem, and learn in the process. Love Trek stores.
Excellent customer service from all the staff. Thank you especially to Ken & the young who served us on the day of collection of our bikes
Great customer service an good stock holdings at a fair price. I would have bought handle bars an stem if there was display stock on them deity branded .
Always friendly service and happy people
friendly, helpful and knowledgable
Knowledge of products and recommendations are spot on!
Great service and really appreciated the professionalism and customer service - highly recommended
Great service and well locked after
Knowledgeable and really friendly staff, they work hard to get the right bike and kit for you with great after sales too.
Service is always friendly, knowledgeable and helpful without being pushy or overbearing.
Products are quality.
Straight forward good advice and assistance
Super helpful. Very Knowledgeable.
Helped me out with what I needed
Good service and knowledge.
I’m happy with your service. Friendly efficient staff
Ken and Jason were a pleasure to deal with. Both went above and beyond to help and ensure our experience was excellent.
Friendly staff
The team was happy to help me with getting spare parts sort for my bike even tho it's almost 10yrs old.
They were very helpful and I will gladly go back there soon
Good product knowledge. Competitive pricing. Good range of bikes and ebikes
Friendly and helpful staff