Customer Testimonials
This product is very good.
Great experience overall. The staff / Nikko, was super helpful and personable.
I was able to find the toddler bike that we wanted for my son. I was in and out in no time.
I love the bike and the customer service was great. No issues at all
Everyone was so helpful.
Great customer service
Great service!
Great service!
Everyone was really helpful. And answered all my questions. Thanks you
Great product selection. Great service. Friendly staff.
Friendly & knowledgeable staff. Had product I wanted in stock. Listened to what I was looking for and made an excellent recommendation on a new bikepacking bike.
Efficient quick service; friendly staff
The level of service that KC and Torsten provided what’s second to none. This is “The Bike Shop” for the north shore!
Your staff is helpful and pleasant always going beyond the norm. I have to drive a good distance to get to your store however I'd never use a different bike shop.
The service team @trek in HP did a great job diagnosing problems with my bike, recommending service, and doing it.
Services 👍👍 thanks guys for my Tubules Tires (Sprinter) Continental tires
Best Jose Rios
Great service just to change cleats, no matter how trivial they always do it with a smile
They took the time to answer my questions when we were looking for bikes. They also helped with the accessories I needed. They serviced our bikes and I was surprised and happy they got it done the same day! Everyone on their team were extremely helpful! Thanks Zion Cyclery !
Helpful mechanics. Able to get my repair done while I wait.
Knowledgeable and helpful staff
Customer service was excellent. I love my new Verve bike!
How friendly the sales person was. Also very knowledgeable
We had great service and help in purchasing a new bike for our daughter!
Responsive staff. Very helpful when deciding options
Professional, fast, good communication.
Charging me an extra $20 to put on bar tape that was removed so you could replace cable housing was a bit Much though.............
Outstanding service and high quality products.
Granted I am in Minnesota and this was a web purchase of an item that appeared to be hard to find elsewhere. I ordered on Sunday and received on Wednesday. Fantastic.
Simply put, I love the availability of the product and the delivery time.
First name removed
Very friendly and thoughtful service on another brand that needed a tuneup
Professional services! Will shop from Trek again!
E

Only took my bike out once but so far I love it. Also so far the service has been pretty good