based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The expertise of the staff, and everyone is so willing to assist. Great organization.
Don't understand why money was spent to integrate Google Maps into the address bar of each MLS listing (which, by the way is a fabulous service to the membership) -- IF IT'S AGAINST THE RULES to reference this feature in the directions field? If a member pulls up a property on their phone in the car it's awesome to be able to click the address to get accurate directions to the property. It's ridiculous that referencing "click address for Google Maps" in the directions field is a violation. Rules needs to review & change.
Precise,courteous,prompt responses.Your the best.
The fast response time to questions.
questions are answered quickly
Courteous service, always going out of your way to get answers. Thank you!!
Mainstreet Organization of Realtors is a pioneer in the Real Estate Industry. The Organization is very innovative; offering their members products and services that meets their needs in every way.
Today I had an inquiry regarding contracts and forms on the Board site. My question was addressed promptly, and follow-up was accomplished: new form was added.
I felt staff bwas responsive anmd effective.
Everything is great from getting questions answered to the quality of classes offered.
1 LIKE DENISE TROST, THIS YOUNG LADY IS SO HELPFUL, MAINSTREET
IS LUCKY TO HAVE HER.
friendly, fast service from entire staff.
Everything is good.
Very helpful in finding forms, education, etc.
great customer service!
Everything.
I like the fact that it's easy to pass recorded messages and talk to a real person!
Customer service
The quality of the people and their effort to help and resolve issues
they are easy to use on line
Continuing Education opportunities , Web Site access, convenient office sites, quetions answered quickly.
Move dues payment away from holiday season.
You are adopting NAR's "citation policy" which I find offensive, oppressive and nothing more than a way to generate money for the association. You have in effect stripped a members "due process" rights away in favor of some perceived attempt to generate more ethics complaints to clear up the industry of unethical behavior. IAR's presentation on the subject made it sound as if there were hundreds of thousands of unethical Realtors roaming the streets like Zombies, spewing unethical behavior like a virus on each other and the public. In reality, very few Realtors engage in such behavior and the system currently in place affording a member maximum due process rights works fine. Shame on you.
I like the website, it's very helpful to find any documents. Also, when I call the customer service I always get swift answer.
Any question or problem is responded to in a timely manner.
Commitment to agents.
Other boards are more active with their members, offer more assistance and charge a little less. I originally joined bc of mike manno who no longer is there.
very quick response to questions and problems
I don't understand how you help me at all
Quick response time to questions. Good training offerings.
I can easily find what I'm looking for on the website.