- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone is very helpful and there is a wealth of educational opportunities available.
Education
Easily accessible
how fast you can get something answered or done
Always very kind and nice to talk to!
Everyone is always very helpful and I love the training opportunities.
The people!
Very responsive and knowledgable
I always have to leave a voicemail for the education department they never pick up.
Easy to get get information you need at the touch of a button!
The video links are not that reliable between the offices, makes it frustrating to attended satellite classes.
Fast and efficient
Everything... Mainstreet services and staff are the best. Everyone on the staff is professional and responsive to our needs. Educational classes are outstanding and affordable. Love you guys!
Where are my one day codes?
Your Education and Training programs
No, I never in twenty years had anyone ask me about Main St. SO I don't think this is going to happen in the near future.
Easy to use, educational, informational and supportive.
I really, really find the rule of no giving out one day codes to be a problem for my business. I'd like to see that re-instated.
I would like to see that we would be able to see municipalities working with buyers on getting their high escrows lowered or be able to pay for the insurance bond.
If we would have a contact list of all HOA/management associations that would be nice.
ASSN staff has always been the best in serving the needs of the members.
Ease of use. Helpfulness.
Easy to use website for contracts
Friendly and professional interaction with members.
easy answers
Very educational and timely information relative to today's economy. Staff is always friendly, professional and response time is quick.
knowledgeable, helpful.
Promptness.
Other than Regulate us, I don't feel there is much "Service". I also don't understand the concept of recommending Mainstreet. It is mandatory if you want to work in the western suburbs, as far as I know.
The Association services are able to point you in the right direction, based on your question. If not, they will assist in finding the answer.

Prompt attention and knowledge of staff. The one thing I don't care for though is that every time I log in I receive a survey request. Thank you.