based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
every thing
You need to come up with a payment plan for the yearly dues
I always get a quick response to any questions I have. Someone always answers the phone when I call. I recently sponsored a new agent that was with C.A.R. previously and the new member received her agent id the same day the paper work was submitted. This is one reason I switched my office to Mainstreet from C.A.R. in the first place. I was tired of leaving messages and wait for a day or two to get a return phone call, and it would take a few days to get a new agent on line too. The staff at Mainstreet is always friendly. More classes and events available to members.
Very easy to get access to what u need and stay on top of new items on market
The variety of classes and other offerings.
Quick respond
MLS gave away keys to business for short term monitary gains . Result is the industry sold out . Must model MLS like loopnet. No one enters unless you are broker . If this does not change fast zillow will own MLS soon .
all the assistance via phone, classes and email available to realtors and the associations available.
Thank you for all you do. The improvements have been great and the customer service & the CE instruction top of the line. I am learning and becoming a much better agent with high standards. Thank you for always encouraging us to reach for a better industry overall.
great educATION
Late fee?? normal fee not enough??
The CE classes offered at multiple locations for reasonable costs.
customer service, friendly, high emotional intelligence
Helpful staff. Many opportunities to take classes to improve our skills.
Promptness in test results
Try to reduce fees without compromising quality.
Fast & accurate.
Staff is wonderful! They are always willing to help with any problem.
I like the fact that programs are offered in multiple locations via telecast so those of us who are not close to Downers Grove can still benefit by most of the programs.
I like the variety of programs offered: CE, designation, special hot topics, etc.
I think the costs are competitive.
Great service
Reduce fees.
prompt answers to inquiries. informative on activities of interest to our profession
Information and training has been very helpful so far...
Instructors are relevant and enthusiastic about their field...
Possibly more direct outreach... I know that we can't reach everyone, but emails get lost and there are so many members who don't know much at all about MORe and what it offers.
Wide variety of services at a top notch level
Professional staff that cares
I like the quick response when I call in with a question. Also, that the webinar classes are offered.
very friendly and knowledgeable staff. Good education facilities.
Very friendly and always willing to help and to listen don't change a thing !!!!!!!!!!!!!!!!
Professional and Friendly.
There is nothing not to like about the Mainstreet Organization of Realtors, I am very satisfied and happy with all the benefits that the Organization has to offer and the way the board handles the Organization, and the way the Mainstreet office people handles and treat the Realtors in a very efficient and cordial manner.