- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lock boxes are one of the main services we rely on ...in our area more than half of the agents do not have key cards...With no one day codes we are either losing showings and sales or we are putting on combo lock boxes,or meeting agents for showings...I have recommend that our office join a different board.
Lynn Madison is awesome!
Good services
Clearly, I would say you have very professional instructors. I have been around a long time and feel the tools which are offered to us frankly keep us up to date. The Mainstreet support team is always very helpful as well. With that being said, I certainly would inform new Brokers what is offered to them to boost their business.
Everything
You are making all financial decisions COMVINIENT for YOU not for us.
Always pleasant and helpful. Jennifer in the Arlington Heights office.
Very Professional and willing to stay in touch with their members.
The staff is helpful and courteous.
I'm rather frustrated about the annual dues payment emails. I got an email in July and a reminder in November. I get nearly a hundred emails A DAY (I have another job besides being a realtor....) and I have a lot on my plate. If you're going to send out a reminder notice THREE MONTHS later, why can't you send out an additional reminder a week later BEFORE it's late?? Two emails in a week will stick in my brain a lot better than two emails in three months.
The resourced on your website and the location in Libertyville.
The staff seems to work extremely hard at being informed,and very approachable to answer or address any issue or questions you may need help with .
The variety of services offered.
Always available; friendly
I have confidence in the answers that I receive. Laurie Tazelaar is extremely helpful when I have a question.
Friendly, Professional & Helpful
The classes and designations that we have available to us.
Have a direction for answeres
I like the continuing education classes. Whenever I've had a question I get a quick response.
Barbara at the Tinley office is quite friendly, and even provided sandwiches, I believe for the "Jump Start" continuing education class two weeks ago. She seems very knowledgable.
Joyce Craig of Village Realty Shoppe of New Lenox. MLS# 246770
Friendly, helpful and knowledgable
Good costumer service.
The on going willingness to be helpful to the members with Continuing Education classes and informative events that help us become better professionals
Re-install one day codes
Friendly efficient
Email reminders.
I enjoy the all the learning opportunities. I also really like that the sentri card is part of our membership?
Excellent customer service! It's great that an actual person answers the phone when we call, and every single time it is a helpful, pleasant voice on the other side.
Ron brow does a tremendous job!!!
Mainstreet stays ahead of the curve by providing services, training and seminars that members are seeking. They are responsive to input from members and continue to evolve. As a GRI and having networked with Realtors from other areas I have come to greatly appreciate our Mainstreet and what it provides. Kudos for a job well done.