Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2015 — Rated 9 out of 10 by Sabrina French Mainstreet Organization of Realtors®
What do you like about our association services?

Courteous! Knowledgeable! Expeditious!
Report a concern   December 3, 2015 — Rated 10 out of 10 by S.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Have always been helpful when I have called and offer excellent classes.
Report a concern   December 3, 2015 — Rated 7 out of 10 by M.H. Mainstreet Organization of Realtors®
What could we do to improve?

Phone answering friendliness.
Simplify communications.
Simple sentences, just the facts and info.
Report a concern   December 2, 2015 — Rated 10 out of 10 by E.F. Mainstreet Organization of Realtors®
What do you like about our association services?

THE PROFESSIONAL AND COURTEOUS SERVICE.YOU PEOPLE ARE A WEALTH OF KNOWLEDGE.I WANTED TO GO GTO ANOTHER OFFICE,BUT THAT OFFICE IS IN CAR,I REFUSE TO GO THERE.I WISH THERE WAS A WAY FOR ME TO CHANGE AND STAY IN MORE.THE ONLY THING I DO NOT LIKE,BESIDES THE OUTRAGEOUS FEES IS THERE ARE NEVER ANY EVENING OR WEEKEND TRAINING CLASSES.MAYBE YOU COULD BE OPEN LATE ONE NIGHT AND CLOSE EARLIER ON ANOTHER DAY.
Report a concern   December 2, 2015 — Rated 8 out of 10 by R.S. Mainstreet Organization of Realtors®
What could we do to improve?

I'm just not in a position to recommend it to anyone. But I'm very happy about my interaction with the person I talked to today.
Report a concern   December 2, 2015 — Rated 10 out of 10 by B.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Always very helpful and professional.
Report a concern   December 2, 2015 — Rated 10 out of 10 by P.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Total everything.
Report a concern   December 2, 2015 — Rated 10 out of 10 by M.N. Mainstreet Organization of Realtors®
What do you like about our association services?

Great services and caring about your members...
Report a concern   December 2, 2015 — Rated 10 out of 10 by B.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Always there with an answer, polite and helpful.
Report a concern   December 2, 2015 — Rated 8 out of 10 by L.M. Mainstreet Organization of Realtors®
What could we do to improve?

Billing process, I feel statements should be sent by mail and email.
Report a concern   December 2, 2015 — Rated 10 out of 10 by C.M. Mainstreet Organization of Realtors®
What do you like about our association services?

courteous and very helpful.
Report a concern   December 2, 2015 — Rated 10 out of 10 by J.D. Mainstreet Organization of Realtors®
What do you like about our association services?

There are many opportunities to learn through Mainstreet. A variety of offerings
Report a concern   December 2, 2015 — Rated 10 out of 10 by S.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Great training offered all the time at all different price ranges. Free events and training are greatly appreciated!!
Report a concern   December 2, 2015 — Rated 10 out of 10 by D.Z. Mainstreet Organization of Realtors®
What do you like about our association services?

The programs you provide.
Report a concern   December 2, 2015 — Rated 10 out of 10 by S.M. Mainstreet Organization of Realtors®
What do you like about our association services?

I just called them to help me pay my bill as I was having tremendous difficulty trying to pay online.
the person who assisted me was kind, polite and understanding
Report a concern   December 2, 2015 — Rated 9 out of 10 by M.Elena Morando Mainstreet Organization of Realtors®
What do you like about our association services?

QUCK ANSWER, PROFFESIONAL SERVICES , TRAINNING
Report a concern   December 2, 2015 — Rated 4 out of 10 by J.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I still think I want RANWC . They listened to the northwest suburbs. The taking away one day codes without a general vote was wrong. There has been little regard for old RANWC Realtors, in my humble opinion. This combining might have saved money, but gave us no voice. By the way, why can't there be a statewide contract, instead of having Chicago board and the 6.2?
Report a concern   December 2, 2015 — Rated 10 out of 10 by Sue Teske Mainstreet Organization of Realtors®
What do you like about our association services?

Your willingness to serve our concerns quickly and accurately
Report a concern   December 2, 2015 — Rated 10 out of 10 by Fran Otruba Mainstreet Organization of Realtors®
What do you like about our association services?

The quick response when you call with a question.
Report a concern   December 2, 2015 — Rated 10 out of 10 by Kimberly Wojtanowski Mainstreet Organization of Realtors®
What do you like about our association services?

The communication and resources. Thank you! :)
Report a concern   December 2, 2015 — Rated 10 out of 10 by H.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Timely information on market and friendly prompt answers to technical questions.
Report a concern   December 2, 2015 — Rated 5 out of 10 by C.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You should bill the dues quarterly. A due date before Christmas is tough on the Christmas shopping budget. I know you notify early, and we can pay early, but as you certainly experience, MANY agents procrastinate. Maybe offer a monthly auto-draft plan as well? This could spread it out over 12 months.

Maybe spreading the payments out would also level out your income stream?

Thanks for the survey. Have a blessed Christmas.
Report a concern   December 2, 2015 — Rated 9 out of 10 by James Jones Mainstreet Organization of Realtors®
What do you like about our association services?

Staff seem willing and able to assist with members problem.
Report a concern   December 2, 2015 — Rated 10 out of 10 by Bettye Kelly Mainstreet Organization of Realtors®
What do you like about our association services?

Very professional and patience with very clear answers and concerns. Care about me and are very helpful. -Bettye
Report a concern   December 2, 2015 — Rated 5 out of 10 by C.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Tired of paying for a service and having to leave a message and PRAY for a return call.
Report a concern   December 2, 2015 — Rated 5 out of 10 by M.O. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I feel the late fees are ridiculous when your only a day late on payment
Report a concern   December 2, 2015 — Rated 10 out of 10 by P.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything!! Professional, friendly, helpful....
Report a concern   December 2, 2015 — Rated 10 out of 10 by J.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Very responsive and member oriented
Report a concern   December 2, 2015 — Rated 10 out of 10 by Diane Salach Mainstreet Organization of Realtors®
What do you like about our association services?

Waiting for call back.. I know it is a busy time. Thank you!
Report a concern   December 2, 2015 — Rated 10 out of 10 by Marina Bekker Mainstreet Organization of Realtors®
What do you like about our association services?

Always very helpful

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