based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to reach someone and get an immediate response
Availability and helpfulness
Is there anything that can be done to stress the importance of agents giving feedback after showings. I send them an email within 24 hours but 90% of the time end up calling them. They do not pick up phone, I leave email, no response, I call again and so on and so on.
This leaves a very bad impression on our sellers who get their home ready, often leave the property and then cannot even find out what the "buyer" thought of the home.
This is very unprofessional, discourteous behavior on the part of showings and is a poor reflection on all Mainstreet members. Also a huge time waster to have to chase incompetent agents.
Very helpful for beginners
Fast response to any needs I have or questions
I own about 15 sentri-lockboxes. I put them on my listings and then the buyer brokers call asking for one day codes. This defeats both the convenience and more importantly the security features of these boxes. What a Pain! A solution needs to be found to have all brokers buy into the lockbox system.
quick response to all my questions
Updated features, friendly available assistance, quality classes
training
I like the classes and Lynne Madison!
Friendly and easy to work with.
They are always there to address what needs to be addresses and amazing educational opportunities.
Personal service, you talk to many of the same people when you call.
Knowledgeable and courteous
Before you fine the membership listen to their cases.
And repeal some of the ridiculous reasons to fine. An realtor MLS sheet is full disclosure and as long as it does not have seller name or phone number there is. Nothing wrong with the public seeing it yes the commissions on it and recently and instructor at a more class said that the public wasn't titled to knowing the commission
Lots of classes to take to improve skills.
People are responsive and friendly. Wide variety of continuing Ed options
The resources
Friendly reps
Mainstreet's services cover the gamut from little things like a spreadsheet for transfer stamp charges to big things like realtor safety and ethics. Every question I have is handled with graciousness and efficiency. Agents deal with a lot of stress and tension from so many people in this business, it's helpful that a group like MORe makes my life easier & nicer every time I call.
The helpdesk, the training and all the services that they provide.
Very courteous when you have a question. Also very helpful!
I'm new to the industry and in these early stages you have provided a simple signup process.
Fees are really high. To be a Realtor in this area, I am forced to belong. So any sales agent who wants to be a Realtor in this area really has no choice but to belong to this organization.
Anytime I call for help, just about always receive satisfactory answer.
Knowledgeable, friendly staff
Ok. Left voice message then emailed my question which wad whst was my login name? Respond to my email if my id PLUS-more.
Change sentry lock renew back to every three day lasting at least 72 hours
I think the association provides a lot to its members, particularly with all the classes it offers.
Very kind and helpful when needed. Easy to pay dues.