based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always willing to answer questions and help with problems.
The staff is cordial and takes time to share requested information! Many thanks!
I have found continually that the entire Main Street Staff is Courteous, Efficient, and Very Helpful as well as being well trained at the job that they do. They are SOOOOOOOOOO knowledgeable in the
area of ReaL Estate MLS Software. They have Got to be the Number One MLS in The USA.
Keeping us updated
I have never had a issue with any service, I have only been treated with the utmost respect and kindness.
Generally accurate info is provided in the listing data entered by the members, and the Mainstreet staff has always been professional and helpful I have contacted them with questions.
Fast responses.
Access and Prompt response
usually quick and courteous service
There is never enough orientation classes to get in to. New realtor shave to wait almost 2 1/2 months and that is even going to other locations.
Everything
Very easy access. Always able to answer any questions.
You are constantly improving and expanding and supporting us. Many thanks for your recent guidance. I especially like the information, webinars, and classes afforded to your members.
High quality training and great customer service whenever I've had the need to call.
It provides helpful information.
Great service! You are always ready to help and take care of issues when needed. Thank you!!!
Education Location you need to make that convenient to other realtor ,lake county realtor they need to drive to downers grove for class ,diversified the classes location ,every one has opportunity to take class or by O'Hare area close to every one .
I feel the association is too large to interact with the membership, and the annual fee is too high.
Lower prices
Alll of the information it offers, and quick to resolve any issues.
cOMMUNICATIONS WITH EVERYONE, PLEASANT. WILL DO ANYTHING TO MAKE IT WORK FOR YOU.
You guys are awesome! But what I don't like is the billing system. I looked up my balance and it showed a 0 due. But when I clicked on another page, I found I owed $170 in dues. Please just put ANY balance due on 1 page so it is easy for us to see and pay. I knew I owed $170 but my balance showed zero. Just make it easier for us to pay our dues/bills. Thanks!
I don't feel that "personal connection" like I did when the board office was up north.
Lower fees!
That you have a staff that is there to assist you.
Information, location, programs, help.
Realtors knowledge of styles and types of homes, overall knowledge of general home info.
web site
Everyone is very helpful and professional!
Very customer service oriented and current on issues and technology.