based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great
Prompt help when needed.
You already gave me back my one day codes! You still have a problem of the northern and eastern part of your area feels like second class citizens. I noticed some classes at the AH office and I hope we have more.
Where to begin? Anyway, tonight I still have to wonder why you rely on email at 9PM to send an invoice. Email is not a reliable form of business communication. That and I find it amazing that I was never informed that the Rockford & Freeport reciprocol benefits were removed without any notification.
My questions are always answered.
Thank you
Nothing really. Why would I recommend mainstreet? All agents I know are already with mainstreet.
availability to customer service
you have little available anymore (classes- activities from the Arl hts location where I am)
I noticed you have a bus from Downers grove and Tinley to go to Springfield but not arl hts
When their are live classes they are never in AH
very helpful and knowledgeable
Very helpful with how to sign up and any problems I had along the way.
easy to get a hold of and talk with someone.
Easy to navigate the website and get answers, if I have questions.
Professional, knowledgeable staff handle problems very well.
Someone is almost always there to answer a question. If for some reason they are busy the response time is minimal.
Great support
Easy to use
I am an appraiser. Your MLS service is excellent. I would be out of business without it.
Lower dues
Great information and always easy to get questions answered
People have been very helpful. New Member training was beneficial
Staff like family
Seems to take care of my needs.
Commercial
quick response, excellent customer service
ver good continuing education
continuing ed on line or in class at a location
events
Friendly HELP desk!
Love the customer service based philosophy. Very very helpful
Everything required for my career can be found here at Main Street!
Always get quick responses. A can do attitude.
Their professionalism and their ability to help and answer questions for their membership

Knowledgeable and Professional. Keeping up to date with todays technology for the members who wish to take advantage of it.