based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The website is easy to use so find the information you are looking for and the staff is always responsive and helpful.
The presentations in quality, availability and assortment are beneficial to Real Estate Professionals
Excellent!
Easy to use.
Your customer service is excellent for members.
Ms. Tracy in account receivable is very pleasant and professional.
I like it a lot better than C.A.R.
It really seems like it is set up for the real estate agents------ instead of being there to get agents to fund Real Estate board positions.
Response. People we are working with.
Also very helpful.
Everything.
Excellent help--thanks!
The customer service is great and the many classes offered in office and online5
When you have questions, the staff is knowledgeable - very helpful in answering or directing/suggesting someone who can help. Lots of classes are offered. The website is fairly easy to navigate and provides a lot of information.
Was at the TRID meeting yesterday Arlington Heights just had a few glitches with the internet connection that was being hosted somewhere else live, but was still good and informative.
Networking
very supportive organization.
I always get the correct info I need quickly and efficiently.
I like your education classes and your e-newsletter. A suggestion would be an e-newsletter and an e-CRITICAL letter that needs My Attention Immediately.
Unfortunately between work, clients,family, family events, children school projects, etc. Sometimes the newsletter goes unread and if there was something critical we would miss it.
Information accesibility.
I visit frequent the Arlington Hts office and it feel like family. The care and friendliness is over and above a job description. I like the amenities of the facility and take classes there. For home study, I like the ease of getting learning material and testing too. Yes, I would highly recommend our association.
Professional and prompt
Most of your employees are wildly helpful, but th lady at your front desk is usually not very helpful
good email comm
Quick to respond to questions, thank you
in this market, it is ridiculous that we pay this much for dues.
The staff and support has been great.
1)Questions are answered promptly.
2)Have had absolutely no problems with MAINSTREAT.
Member should not be pay for some of the courses.
i just started but i chose mainstreet because the web site was easy to use and i liked the class schedule.
The online support and the person to person relationship and service as well