based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had to make two calls to resolve this issue. The first call I made the lady sent me back to Zillow to resolve. Zillow sent me back to Mainstreet. The next call I made to Mainstreet this person resolved the problem in one afternoon.
Everything.
They are always there to help.
response to phone calls and member services is lacking.
Prompt, accurate & courteous service.
I always receive fast, professional and courteous responses to inquiries, issues and concerns.
I like the ability to be able to conduct most of my business needs via their website.
MORE give many valuable options to realtors. Efficiency of the staff and website are great! Thank you.
I've never been with any association to compare to but I think you guys do a great job with everything!
I like everything about association service, please do not change.
Thank you!
Professionalism
I wanted to find a rental application. The one I have used before said Mainstreet Organization of Realtors. I used the search bar and typed in Rental Application. Nothing came up.
Quick respond, friendly people.
The people that I speak with are always friendly and sincere in their professional efforts to help service their members. I truly feel that we are all a part of the team, and that we interact with sincerity of purpose. Thank you for all of your help, whenever I call.
Don Bennett, Broker Member #212021, MORe member for more than 20 years
I like the continuing education offerings & in general the friendly staff.
Down to earth
Mostly accurate info. Seem to be on top of innovations. Never had any real bad experiences.
Helpful, courteous, prompt service whenever I've had to call with questions
always respond quickly and correctly! Very professional
Your website is not very user friendly. You indicate that ethics need to be taken, but no where does it say we have to provide you w/ proof or how to provide you with proof, fax, email, who to contact, etc.
Also I was contacted to pay my annual dues, after my dues were already paid and the message left indicated that my access would be cut for non-payment. Doesn't give your members a sense of accuracy on your part.
Offers a ton of resources - classes. Very helpful.
On the few occasions when I have had to contact someone, it has been easy.
You are just a phone call away. I have always been able to get the help I need when I call.
The technology!!
Tutoring, classes
Agents working for smaller companies need training on professionalism. We rarely get feedback on showings and few call or email to cancel a showing leaving homeowners waiting or assuming they are having a showing. This needs to stop. I havent even seen an email from you about this.....even as a reminder to all Realtors.
Better training for Realtors who do not belong to large chains. We get no feedback on showings, agents are poo about canceling showings, they just dont show up leaving homeowners waiting.
Very friendly and always happy to answers questions and point me in the right direction.
Timeliness of information and education availability,
it's not so much a matter of disappointment, but how many other real choices do we have? further, as an appraiser, i'm paying for services i don't need.