based on 21439 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You act like you are the Gestapo, Be more agent FRIENDLY and Helpful!
Easy to get answers, training and I like the staff.
Easy site to use.
Always helpful!!!
Attentive to our needs
The fact that sentrilock is included with our dues is a bonus
Classes are excellent and current
What is the value that you provide that Trulia, Realtor, etc cannot? You don’t provide anything more or less than anyone else. There is absolutely no value for the cost. Unfortunately as a broker I have to use your platform which is unfortunate. Here is an idea: provide something that the other services s cannot. As of right now you guys are a joke.
Most of the time the association is very responsive when I have an issue. I am not a full time realtor so do not have the issues that other have but they have been very helpful when I have called upon them.
I always get my questions answered.
All. Services that you offer
Access to information to make my job easier.
Access to information that I can share with clients to help them with their buying experience.
Very professional, good communication and resources .
Quick to respond. Courteous and knowledgeable.
Staff always pleasant and helpful. Invoices and reminders are much appreciated...
Available for search on the website.
You have a lot of training to offer
Membership dues should include free CE Classes.
Education
Everyone is very friendly and helpful, every time I need them. Great job!!!
Sending invoices weeks before they are due and no reminder just before it's due. One day I'm late I get reminder and get slapped with fine. Worst business practise I've seen. Companies like Comcast and AT&T do the same and are at the bottom of customer satisfaction.
Very helpful staff.
The website is unusable and not open on Saturdays
No disappointment, just not above average. I've been with three boards, they're all about the same.
The jump start classes are very helpful! The free online sessions are also helpful to navigate the MREd.
CE courses have been very helpful.
The Ethics program is a huge disappointment and failure. You have failed to address the theft of my real estate sign and trespassing by another agent on my listing. In effect you have endorsed this type of behavior for all Realtors And lastly you have failed to address the theft of my Private Business information through sentrilock.
never got invoices for the semi-annual fee. Can't get into website as it just spools. Trying to pay my bill with the late fee. Ugh.
Expertise and promptness
Very supportive staff. Plenty of resources to take advantage of. Best of the best.
I like how I can find things on the website. I'd given a 10 if there were ever evening hours. I work a full time job and sell real estate part time so I can't make it in to the offices during the week and during the day.
lot of benefits i.e trainings, networking,event and industry updates