- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Insure representatives are pleasant and enthusiastically helpful during each and every interaction.
How many different fees/charges are we gonna have? Why is it that you never poll the (Realtors) for our opinion instead of doing what "you" feel is best for us? In this day and age of technology it would be easy to reach out to all those who wanted a say wouldn't it? Why is it that (our) listings are provided to companies like "Redfin, Trulia, & Zillow" who profit from our hard work? Why is it they have access to this when it's a known fact that they are trying to eliminate agents? Why are you NOT protecting us from that instead of making it harder for us by charging more money? Why is it that you're not figuring out how to make us more money in commissions similar to a cost of living pay increase because I've been making the same amount since I started in this business? Why do you allow a spokesperson for Realtor.com go on TV and disrespect our President and she still has a job. Is her opinion that of all us agents? I can go on and on if you wish but I think you get it.
Informative and available when needed.
Everything!
Very responsive and able to respond to questions quickly and effieiently.
Great administration services.
Why do you continue to ask this question when you know you have no intention of changing your way of charging too much for a Limited Benefit Service (maintaining the MLS) for Realtors.
Information on invoices is VERY poorly presented.
Emails jammed, should be one item on each email.
Web pages are full of decorations...just the facts.
I would like to know what my best benefits are. Maybe you should have a rep come to office and explain as it is a lot of money per year.
I work 24 hours a day but you only work until 5 and not at all on weekends.
The association seems geared towards the full time day shift brokers.
If I need something I have to wait until it is convenient for you.
Very knowledgeable and helpful
Not sure EXACTLY what my fees cover. Therefore don't quite se value provided.
Its not disappointment, its fees and how they have gone up...
specially they contract we have with MLS, that is crazy!
very knowledgeable client service professional.
Everything is made easy for the realtor...
You are always willing to help no matter what the question is and are helpful in directing calls to someone who can help you!
I am always able to contact the board if I have questions!
Easy to use and information notification
Everyone seems helpful and well informed .
Thank you! :)
fast service
You are always seeking to improve to help us do the best job
Excellent service thanks!!
How do i find out what CE is vailable and required
The service they provide. The educational programs, the seminars and webinar,
The employees that have the knowledge to answer the questions with courtesy and timely manner.
Thanks!
The fees go up every year. It's becoming really expensive to keep a license.
Very easy to work with. However, I came from another board and I was issued sentrilocks which was a very nice perk for the dues we paid.
They are helpful with real estate thing
Very good
All our leads are captured by Zillow and we have to buy them back. Seems there should be a way to keep this from happening.
Very helpful