based on 21438 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nothing specific, other than difficulty in knowing when dues are due. I'm new and don;t have any other frame of reference.
Our association is on the ball. They stay on top of the latest technology, always updating and keeping up with the changing times and trends in the market. They are always coming out with good information
Very easy to work with and staff is always extremely helpful and friendly!
Plentiful, generally fruitful, something topical for everyone.
Professional, available and knowledgeable!
better than CAR!
It's very helpful and I can find many opportunities for growing my business. Offers tons of opportunities for education as well.
Mainstreet Organization provides great training classes and much more for the annual membership fee!
Ease of use of the updated website. Training and staff are great.
Great speakers and teachers. Convenient locations.
They are helpful informative and always on target totally up-to-date!!!!!
I like the user friendly wesite. I really like the education curriculum.
Easy to navigate and get questions answered quickly.
lower due amounts, also it would have been nice to get a reminder of when my payment was due more then a week before they were due.
The great service, education and needed vendor programs.
I think the classes and social events offered are excellent. The seminars are varied, something for everyone.
Staff is always available to answer questions and help where needed.
First of all the fees are too high. Sending a bill due dec 1? It's Christmas time. You offer no payment option like the other organizations. Very disappointmenting. Yes you send it out on oct 1 but who in the world wants to pays a bill 2 months early? And we get nothing for this 607.00. Then when late you send notice to the broker like I am in grade school? I have had enough
Very one-sided. I feel more like a walking dollar sign, not like there is any interest in a true partnership. When things go wrong on my side, I have to correct it. When things are wrong on your side, I have to accept it. I just do not feel like there is much interest in the value being provided, only that the organizations need are met. It feels important to participate, but I am beginning to wonder if it really is that important.
Prompt service, questions always answered.
I like the easy to use website.
Website is awful
Customer service
I really appreciate having several local northwest suburban offices. The Arlington Heights and Libertyville locations are close to my home and offices.
Many years ago, I served on the Education Committee. The training has always been excellent with top notch instructors which include Lynn Madison. It is helpful to have training scheduled at our offices, self study, video streaming and on-line.
Training on the new 7.0 contract is very important for a smooth transition. I have served on the Attorrney/Realtor Committee and know how many hours go into making these changes.
The weekly e-mail updates are helpful. It reminds me of what is going on in our association and the industry.
Thank you!
Marilyn Dopler
Broker, MBA
RE/MAX Suburban
The immediate response
I look to the organization for professional support and development.
As a newer agent and still learning the ropes the education department is so helpful for me.
We shouldn't have to pay for new contract classes!
Everything, but the people involved make it all worthwhile.
very good training
Ease of website use