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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dues at holiday season is not the best...spring would be a very good alternate when sales are up
Thank you
The courses and events that are offered.
varied committees and information - something for everyone to get involved.
Very pleasant people on the phone.
I think the association negotiated the Sentrilock system. I liked that. I think the association has resources available for agents to use... artitlces, books, website links, tracks code of ethics compliance and such. Thank you for all you do
Great support when needed.
I would like to see fines higher for the unethical Realtors. I spoke to many of my peers and we feel MainStreet is all about the money and not about a solution. If MainStreet really wants to preserve the integrity of the Real Estate Profession, then stop giving these unethical Realtors a slap on the wrist and hit them where it hurts, in the wallet. Maybe if the fines were substantial, Realtors will start doing business in a ethical way.
A Very responsive and professional organization.
The staff is very helpful and patient.
-Bettye
HomeSmart Realty Group
Orland Park Office
Bummed to hear the class got canceled.
Very helpful when I call in.
Too much about collecting dollars.
When attending classes through Mainstreet, I feel as though I am getting first hand knowledge from a professional. That the material being taught isn't straight out of a handbook.
Great services and helpful staff.
Dues are excessive for the services received. The organization has virtually no value any longer.
Easy to get hold of.
Immediately addressed any issue I had and worked quickly to resolve them.
Updating tecknology
Keeps me up to date.
Very responsive and supportive of the agents.
Mainstreet ALWAYS has our back! Practical knowledge, capable qualified information.
Very good service
I think it's a crock of crap that appraisers have to pay the added agent fee. The fee appraisers pay amounts to extorsion. We should pay nothing that has to do with an agent.
That you want us to pay our annual dues at the end of the year when it is slow for everyone and it's holiday time. I tried to get a payment plan and was told no. Your payment flexibility and timing is much left to be desired.
Most things.
We have sent in certificates of completion for CE ethics for numerous of our agents since AUGUST and they are still being e-mailed that they did not due it--37 for the Oak Lawn office alone--
Finally got resolved this morning when Kate Sax took care of it herself. From August to November. Not good.
The fact that now most employees answer questions in a friendly and informative manner.
Professionalism, Integrity and CARE of Staff, Leadership and Volunteers!
Love you.
Answer questions quickly
In every way there is

I love all of the training classes and opportunities to learn more about our craft that are
made available to us. Thanks so much!