What our members think of us!

I have suggested before that More have more activities in the Northeast area of DuPage County.

I have never, in my professional life, dealt with staff that were as rude, insouciant, and generally put off by having to deal with members. Any time I have had to make an inquiry, I have never received any indication that I was valued as a member, that my question had value, and have only been treated with contempt for daring to interrupt someone else's time.

Always rompt to answer and solve my problems.

The increases in annual dues are out of line.

Mainstreet offers so many tools ro help its members succeed. Tons of training is included in our membership, and the training is jampacked with so much useful information

I am trying to register for an on line ethic class. The link on Main Street will not let me do it. I filled out the form and mailed to Main street without any response. I tried calling and ended up being hung up on. I have been a Realtor since 1983 and I am so frustrated!!! It is making it way too complicated.

What do you do for me?

Friendly, good class offerings, professional.

Everything!

I like the ease in which the system can be navigated and the abundance of information available.

Support for the agent and brokers... professionalism of MORe leadership and staff. Happy to be in business with you.

very helpful

Could not find my account on search page of Mainstreet site. Was trying to pay my annual dues. Ended up paying them thru succeedewithmore.

They are very responsive and very courteous

Everything

I like our association, it has seem to have gotten better lately. I didn't like always getting a voice mail and never getting a live person when you had an issue other than the mls. I do not like the new web site. My agent couldn't find her dues invoice after looking for an hour and then I went it and couldn't find it either. I finally did, paid one of them for them and then couldn't get back to the same page to pay another's for them.

I left a message for the Baord to please call her so she could pay them.

Love the classes and how you provide free tools for us to be better Realtors.

Helpful and friendly

As the clients are demanding more face to face time from the realtor so the realtor would like more in-person classes

The staff is always so friendly and helpful.

I am indifferent at this point. it is pointless as this is the only option. The online site navigation could be better user friendly and not require a call to your support center to figure out pay my bill.

GREAT ORGANIZATION.

MORe appears to be overly aggressive with dunning notices. We get dues payment notices in August for Dec. 1 due date. It also sends notices to our managing brokers with names of brokers who have not yet paid their dues. We get additional notices from our managing brokers to pay up. Again, all these notices are sent well in advance of Dec. 1 due date. Unfortunately, this sends a negative message that MORe members are a bunch of deadbeats who don't pay their bills and require lots of dunning notices. Alternatively, maybe MORe is in financial strife and needs cash float. A 30-days advance notice of dues payment should be sufficient. If members don't pay by due date, immediately cancel their membership and assess a HEFTY surcharge for reactivation. Do this and you will earn a 10+ from me.

How quickly you answer our questions!

There is no Realtor that I know of that wants to pay membership dues to an association so they can use the MLS. At least you try to help us.

Customer service, office and staff.

First class. I feel important

very promt

EFFICIENCY

Fast, Efficient, Knowledgable, Professional