Mainstreet
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21437 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 7, 2019 — Rated 8 out of 10 by E.C. Mainstreet Organization of Realtors®
What could we do to improve?

I have only been working with you for a short time, so I can't really give you a solid answer. Although, so far I am very satisfied.
Report a concern   January 7, 2019 — Rated 0 out of 10 by S.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

My daughter was in the hospital for a month and diagnosed with a life threatening disease. Because of this, my wife and I went through a terrible situation and were unable to work. We now face this life threatening disease and many hospital bills. I then received notice from your office that my membership was going to be suspended. I asked for help on my dues and was rejected without compassion and still received a late fee. Your association should help waive fees or help long time paying members when we are going through tragedies like this but instead I was forced to ask multiple family members to borrow money to avoid suspension. This is absolutely disappointing.
Report a concern   January 7, 2019 — Rated 10 out of 10 by B.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone has been very helpful to me, especially Pat. Thank you for the great service!!
Report a concern   January 7, 2019 — Rated 10 out of 10 by Michael Lenz Mainstreet Organization of Realtors®
What do you like about our association services?

Well Organized
Report a concern   January 7, 2019 — Rated 10 out of 10 by Beth Kaim Mainstreet Organization of Realtors®
What do you like about our association services?

Cortney in the education department is extremely helpful!
Report a concern   January 7, 2019 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

super friendly staff. variety of educational courses. convenience of locations and schedules.

Report a concern   January 6, 2019 — Rated 9 out of 10 by Cimena Cummings Mainstreet Organization of Realtors®
What do you like about our association services?

Good, courteous, and helpful responses to problems and questions over the last 20 years.
Report a concern   January 6, 2019 — Rated 10 out of 10 by William Gonzalez Mainstreet Organization of Realtors®
What do you like about our association services?

great customer service. working for our best interests.
Report a concern   January 6, 2019 — Rated 0 out of 10 by M.R. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Classes suck too expensive

Report a concern   January 6, 2019 — Rated 0 out of 10 by B.W. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Try listening to people when they call and stop being rude. We are spending a lot of money and don’t need your attitude.

Report a concern   January 6, 2019 — Rated 10 out of 10 by C.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Always great service.Never close Arlington Heights location!
Report a concern   January 5, 2019 — Rated 8 out of 10 by R.M. Mainstreet Organization of Realtors®
What could we do to improve?

Offer more course dates and times for popular classes
Report a concern   January 4, 2019 — Rated 10 out of 10 by Ruth Ramos Mainstreet Organization of Realtors®
What do you like about our association services?

MORe is always at the forefront of our industry. Always innovating.

Report a concern   January 4, 2019 — Rated 2 out of 10 by A.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I start out disappointed in many ways. This is only one example. You mandate a change to the Real Estate Contract (7.0) and then instead of training people on it, you charge them a fee to learn about it. I hope the class is adequate.

Report a concern   January 4, 2019 — Rated 10 out of 10 by Mary Kelly Martinez Mainstreet Organization of Realtors®
What do you like about our association services?

The informative classes, the customer service and the reasonable dues that include the fees for the sentri lock key card. Every time I have had a question or concern about something regarding my business, they are quick to respond to help me resolve the issue. I am very grateful I chose Mainstreet as my MLS.

Report a concern   January 4, 2019 — Rated 10 out of 10 by L.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything !
You're the best !!
Report a concern   January 4, 2019 — Rated 10 out of 10 by Thomas Quigley Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet is a great organization from top to bottom. I love being a member of Mainstreet!

Report a concern   January 3, 2019 — Rated 10 out of 10 by B.F. Mainstreet Organization of Realtors®
What do you like about our association services?

The service we are given as members
Report a concern   January 3, 2019 — Rated 10 out of 10 by C.M. Mainstreet Organization of Realtors®
What do you like about our association services?

The newsletter covers a lot of areas
Report a concern   January 3, 2019 — Rated 10 out of 10 by L.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Staff pretty knowledgeable

Report a concern   January 3, 2019 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

The entire staff is very courteous and helpful.

Report a concern   January 3, 2019 — Rated 10 out of 10 by S.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Class offerings, friendly staff
Report a concern   January 3, 2019 — Rated 7 out of 10 by J.A. Mainstreet Organization of Realtors®
What could we do to improve?

Answering the phones and call backs when messages are left.

Report a concern   January 3, 2019 — Rated 10 out of 10 by W.M. Mainstreet Organization of Realtors®
What do you like about our association services?

You offer a wide variety of classes and events. The instructors are top notch .

Report a concern   January 3, 2019 — Rated 10 out of 10 by D.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Very responsive!!
Report a concern   January 2, 2019 — Rated 10 out of 10 by P.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything

Report a concern   January 2, 2019 — Rated 10 out of 10 by B.D. Mainstreet Organization of Realtors®
What do you like about our association services?

The Association staff always seems ready to help agents like me with my CE class registration or just questions I have any other matters

Report a concern   January 2, 2019 — Rated 10 out of 10 by E.S.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Very pleasant. Respectful.

Report a concern   January 2, 2019 — Rated 10 out of 10 by S.B. Mainstreet Organization of Realtors®
What do you like about our association services?

For a first year Realtor, it's nice to know I can go to someone for quick accurate information. Anytime I have had a question or issue, the team is always happy to help.
Report a concern   January 2, 2019 — Rated 10 out of 10 by H.H. Mainstreet Organization of Realtors®
What do you like about our association services?

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