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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Way too expensive. Have gotten any benefit from mainstreet as a brand new realtor
I was out of town and you charged me a late fee of $25....
Not good customer service....
Offer more classes on Saturday for those who are still working as they build their real estate business.
Every single time and every person, whether via phone or in person, at the association has been extremely friendly, courteous and knowledgable - love it!
The late fee policy for semi-annual dues feels like border-line extortion. (while it may be legal, it hits you like you've just been pick pocketed). To impose a 12.8% late fee on a service that has yet to be rendered is wrong from a "spirit of the law" philosophy to any "customer first" service policy perspective. Any business that considers itself to be ethical and responsible would never engage in such a practice as to penalize a customer for not paying for six months of service before it is actually being used. This is just another example of financial management that prioritizes profits over customers. I would strongly encourage anyone looking for an MLS provider who puts the customer first, to look elsewhere.
It's good
Everything from education to tools to assist the Realtors to succeed.
Have not used much yet
Well organized
The attention and great level of service I receive when I interact with the support staff. They are very knowledgeable and eager to help to resolve any issue I have. The support is awesome.
Everything is good. I think the dues are higher than other boards. I like the local updates of what is happening in the market.
Will recommend
Professional and courteous.
The helpful and professional and great service
You charged me $25 for a paying dues late? The fee seems like a money grab. I can understand suspending the account if it's late, but charging a fee for missing a date I don't agree with.
I was double charged from my credit card, waited 1,5 for returning check.
They put down wrong my email, Sentrilock service is very low
It is a very reliable and accurate source when it comes to searching for available homes on the market or doing a CMA.
Great information with just on a click or couple of clicks that gives information you need and takes you to different valuable tools for us the Realtors.
They are very helpful and easily accessible. :)
They are Very Helpful, Lots of resources available !
Service
The great service they provide every time I need them
Thank you!
Dues are high. I also don't use Sentilock but have to pay for it.
I can pull up most information I need on the website.
Whenever I have a question or issue the help desk is intelligent and usually all knowing.
It is very good support~
Very responsive to the needs of the members
Your STAFF is THE BEST. any time I call for help, they are extremely pleasant cheerful and of course get the job done.
I like that...you can hear the smile in their voices!
I am satisfied and just 2 years into real estate hence not too many ideas to give here. Thank you!
The help me solve problems
Great professional standards & education depts.