based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I didn't know that there was any other Realtor organization for Illinois.
I am very happy and pleased!
I just recommended your organization to Anna Chrobak
I don't feel that I don't see the value for the fees that I pay.
The classes are good and the association is very helpful.
Most of the important classes are available in Downers Grove and it’s not easy for everyone to go there please try to add more classes in Tinley Park
I am not sure that this is the right question.
I am very satisfied and very happy they help the realtors
The convenience, reliability and education services.
Very thorough and knowledgeable over the phone!
Very easy to be a part of, many resources, available and knowledgeable when have questions.
Quick response, courteous service and immediate help.
The fees keep increasing every year.
The website is great and service has always been there when I need it.
I always get quick and competent responses, whether on line or on the phone.
The rules for changing listing status is too strict. It should be business days and not include weekends. Some of us do like a day off... And not have to worry about meeting some ridiculous date on a non-work day.
Mainstreet cares about its members and its consumers and it shows
Already doing good.
They keep you updated with anything that's going on in the industry and they also provide great training and a good resource for information about housing/real estate
Always available and everyone is very Friendly and Pleasant.
Office personal is always available to answer your questions & are very knowledgeable. Easy "computer" payments for invoices.
Lower fees
responsive to agents needs
Applications are not mobile friendly. Too many departments. If there is an issue it takes hours to get corrected. A lot of money for very little support
Provide proper advice and know the qualification of people registering for the
classes
There is a person who was registered to the wrong class that caused the person to pay
an expensive penalty..
It's flawed question.
Great service always!
Very expensive and not sure what the benefits are yet, though I am a new realtor, hoping I see the benefit in the future.
The impeccable service.
I had made semi annual payment after reminder call (this was nice!). I was on the way to grandfather’s wake, so I was making payment on my phone immediately and quickly. I thought payment was processed, but I emailed customer care to get confirmation. Email was returned next morning, payment wasn’t processed! At this point I was at wake and with family all day. I was charged late fee. I felt like I couldn’t catch a break and that I must just be a number. Unfortunate, especially when it was obvious I attempted to make payment on time.. maybe a phone call would’ve been best means of communication to get payment info over phone?
I would use mred more if software was updated into app. Seems outdated