based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I don't know that there is any other option for realtors in my area.
Too expensive. Not representing agents enough. I’m tired of Zillow and Realtor.com taking our listings and treating us like they own them. We should be able to brand our photos on the MLS and anywhere else we please. I don’t understand how forbidding us to brand photos protects the consumer. Mainstreet provides great training and wonderful customer service. The staff is amazing. But I can get great training elsewhere andI would like my board to really go to bat for agents.
Lotion to member and do not hang on on member question
You guys do good. Staff are very professional and polite.
Thanks
The support at Mainstreet is great! Informative, knowledgeable and always helpful.
I truly appreciate the staff here.
I've been with More, for many years now. It seems as though, the larger More grows, the less personable it has become and thus their employees are less friendly when answering questions etc.
I like what More has to offer, but I prefer more professional employees.
Very quick response to any silly questions that I have.
This private listing network is a joke. Agents don’t have pictures or prices or lot sizes etc. it’s useless without these simple requirements. It’s not meant to be a place holder, it’s meant to be used for sellers who are apprehensive about a lot of showings or the market conditions. Agents can’t determine if the home is something they can show their client if they have no idea what the lot size is, price point, how many bedrooms and baths, etc. There is no way to search the PLN for these characteristics since they are not added..
VERY responsive and extremely friendly
overpriced. Dues and fees going up constantly.
keep you up to date on changes in the laws
Quality classes and knowledgeable teachers with real world experience
Always wiling to assist everyone with immediate response.
It was professional. Helped to solve my problem in 3 or 4 minutes. Thank you.
The Professional
Tried to register for an appoinment online and by phone for a headshot in Arlington Heights and the only person (Marisa) that can register is out of office for 4 days with no back-up. Since appointment slots are limited (10am-3:30pm), I called the main number at More and it was confirmed I would have to wait for her return. Would recommend a backup when associates are out of the office.
The availability and the efforts to stay on top of what is happening in the world of RE
The training
Services, communication, workshops and most of all the people that lead the training and workshops.
Care about agents and our business
Great people, interested in putting out relevant info for the practitioners in the profession.
Everything is a hassle going on line
Very good, very effective.
I did not receive email notice that my MLS dues were due. I have been a member for about 10 years and usually receive timely emails so I can get my dues paid. The first I find out about it, I have been charged a late fee. Please make sure that you send members timely notice of dues requirements.
easy to work with
great service
MLS and NAR Fees are higher
variety of classes
Always professional and helpful.
The process for handling new and refurbished lockboxes is not right. I don't know the relationship between SentriLock and MORE, but I do know realtors are SentriLock customers.
The onus of having new or refurbished defective lockboxes repaired should not fall on the customers (realtors).
The customer, when he or she purchases a new or refurbished lockbox, enters into a contract with the seller and distributor. The customer agrees to pay the price for said lockbox on the understanding the lockbox will work once the lockbox is in possession of the customer.
If the lockbox does not work upon purchase, then the seller and/or distributor has violated the contract.
The seller and/or distributor has to either a) dissolve the contract and offer the customer a full credit for his purchase OR b) repair the unit to acceptable (functional) working condition OR c) replace the unit (at no added charge to the customer) with a functioning lockbox.
At no point should the customer have to accept responsibility for repairing said lockbox.
Sadly, this process was not followed when I purchased a lockbox. The onus for repairing and recalibrating a new/refurbished lockbox was foisted upon the customer (realtor).