Mainstreet
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21437 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 8, 2019 — Rated 10 out of 10 by Sue O'Kane Mainstreet Organization of Realtors®
What do you like about our association services?

Calling the office is NEVER an anxiety-ridden experience where I drop into a voicemail black hole! Someone always answers and knows how to direct my call to another someone. Nice to see this HAS NOT changed! Sue O'Kane, Baird & Warner

Report a concern   October 8, 2019 — Rated 10 out of 10 by Hadi Fallah Mainstreet Organization of Realtors®
What do you like about our association services?

Good association. been part of few other ones.

Report a concern   October 8, 2019 — Rated 5 out of 10 by J.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I'm a part time realtor. Fees are high, but I suppose it is that way to weed out the part time realtors. I suppose what you do is fine. I'm just debating on continuing with the plethora of fees.

Report a concern   October 8, 2019 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

I appreciate the organization and the information and help I'm able to obtain at lighting speed!
Thank you MRED!

Report a concern   October 7, 2019 — Rated 10 out of 10 by Michael Stangel Mainstreet Organization of Realtors®
What do you like about our association services?

Tinely responses to questions. Professionlism from staff. Multiple locations for training.

Report a concern   October 7, 2019 — Rated 10 out of 10 by M.F. Mainstreet Organization of Realtors®
What do you like about our association services?

They quickly respond to questions.

Report a concern   October 7, 2019 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Clear and concise directives and availability of resources and help.

Report a concern   October 7, 2019 — Rated 10 out of 10 by S.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt service and friendly staff

Report a concern   October 6, 2019 — Rated 3 out of 10 by M.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You don't do anything.

Report a concern   October 6, 2019 — Rated 10 out of 10 by D.W. Mainstreet Organization of Realtors®
What do you like about our association services?

They are helpful and have programs that are useful to the realtors.

Report a concern   October 5, 2019 — Rated 0 out of 10 by V.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You charged me a $25 late fee for being a new broker and missing your due date.

Report a concern   October 5, 2019 — Rated 5 out of 10 by B.P. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Association is more interested in collecting dues than working for the members.

Report a concern   October 5, 2019 — Rated 10 out of 10 by Jose Ruiz Mainstreet Organization of Realtors®
What do you like about our association services?

The overall professionalism.

Report a concern   October 5, 2019 — Rated 9 out of 10 by K.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Always available

Report a concern   October 5, 2019 — Rated 10 out of 10 by Kathy Hussey Mainstreet Organization of Realtors®
What do you like about our association services?

Lavern is very knowledgeable and helpful. One-to-one is a great service for Agents with specific questions.

Report a concern   October 5, 2019 — Rated 10 out of 10 by J.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Good teachers very knowledgeable

Report a concern   October 4, 2019 — Rated 10 out of 10 by E.M. Mainstreet Organization of Realtors®
What do you like about our association services?

ease of use

Report a concern   October 4, 2019 — Rated 8 out of 10 by C.L. Mainstreet Organization of Realtors®
What could we do to improve?

Always great service - great classes offered at reasonable rates by great instructors, any time I've had to contact professional standards department with questions they've been very helpful (though maybe a quicker response time would be nice when we have to leave a message), the website also has great & helpful resources. I've been a member for many years and overall have been very satisfied. It would be nice if our annual dues could be split up into multiple payments instead of having them due all at once at the holiday season when there are so many other costly events going on.

Report a concern   October 4, 2019 — Rated 10 out of 10 by C.A. Mainstreet Organization of Realtors®
What do you like about our association services?

I can always get a hold of someone when I need help, I like the education opportunities.

Report a concern   October 4, 2019 — Rated 9 out of 10 by Tami Khuntia Mainstreet Organization of Realtors®
What do you like about our association services?

VERY helpful in every respect.

Report a concern   October 4, 2019 — Rated 5 out of 10 by E.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

pricy you are, lower your fees

Report a concern   October 4, 2019 — Rated 10 out of 10 by B.E. Mainstreet Organization of Realtors®
What do you like about our association services?

It offers maximum exposure to the Northern Illinois market.

Report a concern   October 3, 2019 — Rated 10 out of 10 by B.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to navigate and helpful staff

Report a concern   October 3, 2019 — Rated 5 out of 10 by B.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Because the organization does not send paper invoices and my email notification (such as it is) gets lost in my mountain of email, I incur loss of privileges and a late payment fine. Since I am diligent about paying my bills on time or sooner than due, that is most distressing for me. A simple mailed invoice or a flag on the ConnectMLS site would resolve the problem. I really can't understand why I cannot be notified that my bill is due when I log into connectMLS.

Report a concern   October 3, 2019 — Rated 10 out of 10 by Liz Moreno Mainstreet Organization of Realtors®
What do you like about our association services?

Love Mainstream!!!! Always there to assist me 24/7!!!!
Great training available.....Couldnt ask for a better organization.

Report a concern   October 3, 2019 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Great website, good communication, so many resources

Report a concern   October 3, 2019 — Rated 10 out of 10 by K.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone is very Helpful and my questions are always answered.

Report a concern   October 3, 2019 — Rated 7 out of 10 by J.B. Mainstreet Organization of Realtors®
What could we do to improve?

Way to long of a hold time when call in to ask questions.

Report a concern   October 3, 2019 — Rated 10 out of 10 by S.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt and efficient

Report a concern   October 3, 2019 — Rated 10 out of 10 by R.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Flexibility, available training, fast response


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