based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt responses and very Knowledgeable
The consistent effort to be better, offer more and provide relevant information/services to further the members' business and education.
Barb at the Tinley office is extremely helpful. The education is exxcellent.
Great service always ready to help.
I don't understand or appreciate the total benefits for which I have been paying for 10 years. I only search the MLS for properties and enter listings. I also don't like the increases without representation by those of us paying. Also what if we don't agree with the Marketing and Advertising that we are paying for? Can we opt out of them? We have very little voice and you appear to only want our money. How much of what we pay is used to pay salaries for the MRED organization?
Variety of services offered and provided.
The level of service, professionalism, and education far surpasses any other option in the marketplace for agents!
constant and dependable.
The staff is so knowledgeable and friendly.
Try to keep the membership dues down.
Staff skilled and knowledgeable.
Efficiency
I like the variety of classes and training opportunities afforded the members. Also, the committees put forth great effort to involve the membership in fun and meaningful ways.
Quick response to questions with accurate information, plenty of CE options, helpful staff.
Volume of training classes offered and quick responses from staff when called.
Great team that provides great support.
The new chat feature is fantastic....saves time and gets immediate attention.
Questions are answered in record time and I am back to getting my work completed.
:)
aleem
Hold more classes etc. in Tinley Park. Seems like most things are held in Downers or north side areas@
You are always able to get help anytime!!
The offerings of the Association has helped me increase my knowledge, my network and my profits. Thank you for the professionalism & quick response time from all staff I have encountered.
The Staff is knowledgeable, professional, very courteous and has always answered my questions promptly.
Regards,
Don Mock
DLM REALTORS
I love MORE!
Prompt EZ access to information and assistance.
Our association is very large and offers amazing services and support.
I would like to keep using the Classic method of searching and doing real estate business.
Why fix it wen it is not broke. Also would like to keep using the older method of tax search. I
We should have the option of using either one. Why are not the members consulted when big changes are made. Are the older methods still going to be around in 2020. Let me know.
Name removed, Classic Realty Group, 601522, Phone number removed, Email address removed
The education
I don't use a lot of your services. When ever I contact you your people are always very friendly and helpful but I don't see a lot of value in the services your organization provides. However your dishonest approach to billing and the way you automatically assume I'm going to contribute to the NFP and political goals is very dishonest. I always waste a lot of time figuring out how to remove those items. that in my mind is unethical and dishonest. PLEASE STOP THAT!!
Make the mls more user friendly to the agents. Stop having it sign us out on our own phones, it is very frustrating having to relog in to get info to a client. They on the other hand can get to the info faster on their public websites/ apps on their own phones. Makes us look bad
Everything.
It’s a 1 stop destination for everything needed to be a success.
You didn't disappoint me at all.....I have no one to refer Mainstreet to, one way or the other.