Customer Testimonials
Good stock. knowledgeable staff
Beautiful seatpost.
Great service and great options
Everything
Knowledgeable, friendly, helpful
Awesome customer service. Can be busy but someone will always take the time to check on you. Very helpful
Friendly, fast, efficient service! Thank you.
It's always great to see Dan and his crew.
Connor in the Salem shop is particularly terrific with detail and quality of service repair, and VERY helpful with regard to advice.
I think prices on accessories can be a bit on the high side, and the non-refundable deposit required to get a bike in, with their limited stock, is not good customer service. I know of no other bike shop that requires a non-refundable deposit. We have dealt with other shops during the pandemic. Deposits have always been refundable if we didn't end up liking the bike.
Friendly and helpful service. Ability to order items not in store.
Very pleasant and effective staff.
Service was great! Bike rides like new. Thanks.
Frank was great. Positive energy!!
Professional, courteous and prompt service!
Friendly, helpful staff.
Great advice and very friendly
IN MY CASE I MINOR REPAIRS - AIR - FLAT TIRE - AS I AM DEPENDENT ON THE
BIKE TO GET AROUND AT ALL TIMES - GIVEN THAT THE STAFF RESPONDS TO
MY BIKE NEEDS IN REAL TIME I AM THRILLED TO SAY THE STAFF IS UNDERSTANDING
AND VERY PROFESSIONAL !
CHEERS
THE BIKE GUY ;--))
The staff!
Very quick, nice and professional
Friendly and helpful staff
Staff extremely knowledgeable and helpful!
Receiving an email to notify me that my bike was finished was helpful.
Very friendly and helpful.
Great team, strongly recommend
Great service, great employees.
You had the product (bike pump) I needed in stock, and the young man at the desk who helped me was very professional, courteous and demonstrated the product use to me.
Friendly and knowledgeable staff. Great selection.
fast fair polite
Very nice - reaching out to let me know why my order could not be filled instead of just refunding my account. I appreciated the extra effort.
Had a great experience getting my new bike! Frank was friendly and fantastic - thank you!