Customer Testimonials
Timely and caring!
You’re close to my home. Dan pick my bike up. That’s really valuable to me.
Fast, professional
Knowledgeable and friendly staff
The crew over at Marblehead Cycle are very knowledgeable and friendly. They were able to help me out with an emergency flat tire in a timely manner this past weekend.
My bike was ready in a couple of hours and it rides like new.
Excellent work! My rusty Giant Escape started slipping when on an incline and the derelleur was mighty rusty. A new chain and cassette solved the problem. Rides like a brand new bike despite its more than 15,000 miles.
Your Team are amazing and their customer service is outstanding
Everything
Best bicycle shop around.
Service is the BEST along with friendly and knowledgeable staff
Prices are good.
Doesn't get better than Dan and Justin!!!
High level of service. Smiling faces
Friendly knowledgeable people at Marblehead Cycle. They are always willing to help and go beyond.
Very professional and employees are very helpful and knowledgeable.
You recommend the fixes on my bike. Then quoted me the price to fix it with no hidden costs associated with the fix.
I LOVE YOU FOLKS....BIKE IS RIDING LIKE ITS ON CLOUDS AND ALL THE HELP WITH INSTRUCTION AND SET UP FOR HELMET, RADAR I AM SO APPRECIATIVE.
TUNE UP, PICKUP...THANKYOU DAN, LEXIE, DARIO AND ALL THE BOYS IN THE BAND!
YOUR THE BEST.
First name removed
Absolutely fantastic friendly, knowledgeable service. Super efficient and great atmosphere.
Thanks for your service.YOU HAVE A VERY GOOD STOCK OF COMPONENTS, and I'll continue to come to you for my bike needs.
Thanks, Name removed
Friendly customer service
Great communication and timely repairs. Very helpful staff and great work.
The best service and products. I have been with Mhead/Salem Cycle for over 25 years. Thanks for serving the community with your business.
Attentive and friendly staff.
Great customer service and a pleasure to be there. Thank you for your willingness to accept a trade-in and for your kindness.
I wanted to purchase a Movo 1.0 from KHS in California. The owner Dan and his team were able to order the correct model and assemble expeditiously! Great customer service and knowledge! I highly recommend Marblehead Cycle!
They are honest, reliable, trustworthy. Wonderful local gem
Nice variety of products. Very nice and helpful staff.
Extremely helpful!
Helpful, had patience to demonstrate proper way to use pump. Very nice customer service really show a kind and caring approach.
Helpful staff, quick service.
staff was friendly and knowledgeable
I particularly appreciate the store's interest in me, along with their quick response. In addition, I like the way they present me with alternatives; that's a huge plus!