Customer Testimonials
Great staff and always very helpful!
Best bike service on the North Shore!!
My brake pads were squealin' like they were about to become bacon. The young professional who help me this Sat most likely heard my bike comin'. I only intended to make a quick pit stop to purchase fresh brake pads and solve the problem later myself. $68 and change later I can hit the brakes with confidence and without cringing. I didn't explicitly ask for him to clean and replace the brakes he just did it, and he did it attentively and knowledgably. If I had a better memory I would include the kids name since he deserves all praise that comes his way. Not only did he greet me and help out out politely and promptly, but, during what looked to me like a pretty busy Sat, he did the same for every other customer who came in. Your shop in Marblehead is fantastic and hires like him are precisely why. Good hire, good kid, great experience. Thank you!
Excellent customer support
Convenient and lots of bike accessories
Knowledge, helpfulness and friendliness of the staff.
Very professional and knowledgeable staff. Very timely with the repair. Great experience! I will definitely come back!
Professional, expert advice and work. I wouldn't take my bicycle anywhere else...
The staff at Marblehead Cycle are knowledgeable and interested in making my cycling experience better, rather than just selling me stuff.
Attentive and knowledgeable!
Very quick shipping out my new rim
Everyone at Marblehead Cycle is helpful, friendly and knowledgeable.
Highly responsive, personal approach to service
Your service is excellent.
Service, helpfulness and knowledgeable
The employees are just the best. Dan is wonderful and they are extremely helpful.
Very friendly staff. Prompt attention to my flat tire and a spritz of chain oil did not go unnoticed! Thank you and happy that your business here in town doing so well!
Every person I encountered was kind, courteous, and knowledgeable. They also had both bikes fixed in a day. Will be back and have already recommended to many.
Costumer services.
Very nice staffs.
Everything straight forward.
Highly recommended 👍
Bike was matched to my child’s needs/abilities, assembled and delivered on time.
Very good customer service
Responsive prompt completion of work. Reasonable pricing shared up front.
Love all the services and quick help - lucky to have your store in town!
Dan was very helpful in picking new shoes for my very narrow feet
I like the friendly attitude, expertise with all bikes and also the speed at which they get projects done. Thanks for being there for us over the last 25 years.
Thanks for services
Friendly and accommodating
Marblehead cycle provides solid advice and instruction along with good products! I only go there for my needs!
What I like about your services is that despite the shop being busy, Nate gave me his full attention and I successfully left with a new car rack for my bike!
The staff is friendly and knowledgeable. They take time working with my son to get the parts and gear he needs for his bike.
Great people. Great service. Will return!