Marblehead & Salem Cycle
25 Bessom Street
Marblehead
MA 01945
United States

Customer Testimonials

Report a concern   July 7, 2024 — Rated 10 out of 10 by J.C.W. Marblehead Cycle
What do you like about our products and services?

Knowledgeable,friendly staff.

Report a concern   July 6, 2024 — Rated 10 out of 10 by V.M. Marblehead Cycle
What do you like about our products and services?

Great customer service by Harry - he kept me updated as they found additional things that needed repair on my daughter's bike, and got the OK from me before each repair. Timely service - she was back on her bike within 48 hours. Thank you!

Report a concern   July 5, 2024 — Rated 10 out of 10 by N.M. Marblehead Cycle
What do you like about our products and services?

Nice service, and very professional staff

Report a concern   July 4, 2024 — Rated 10 out of 10 by Z.B. Marblehead Cycle
What do you like about our products and services?

Friendly, courteous, quick, and thorough service!

Report a concern   July 2, 2024 — Rated 10 out of 10 by D.M. Marblehead Cycle
What do you like about our products and services?

Very nice, fast, attentive

Report a concern   July 1, 2024 — Rated 10 out of 10 by J.M.M. Marblehead Cycle
What do you like about our products and services?

Friendly and fast!

Report a concern   July 1, 2024 — Rated 10 out of 10 by K.G. Marblehead Cycle
What do you like about our products and services?

You have a great store very friendly. But I have to bring back my phone holder for my bike because it doesn’t fit my phone.

Report a concern   June 30, 2024 — Rated 10 out of 10 by M.S. Marblehead Cycle
What do you like about our products and services?

Very impressed that when I brought my tire in to be repaired, I received a call just a few hours later that it was ready! Marblehead Cycle is the only bicycle store for me!!

Report a concern   June 29, 2024 — Rated 10 out of 10 by M.M. Marblehead Cycle
What do you like about our products and services?

Good quality repair

Report a concern   June 29, 2024 — Rated 10 out of 10 by R.D. Marblehead Cycle
What do you like about our products and services?

This is a great little bicycle shop. Good selection of bikes and accessories. Nice staff and good service. Two thumbs up!

Report a concern   June 27, 2024 — Rated 10 out of 10 by M.K. Marblehead Cycle
What do you like about our products and services?

Frank and team always go above and beyond. Great experience and community builders.

Report a concern   June 27, 2024 — Rated 10 out of 10 by P.F. Marblehead Cycle
What do you like about our products and services?

Great work. Done fast.

Report a concern   June 25, 2024 — Rated 10 out of 10 by M.W. Marblehead Cycle
What do you like about our products and services?

Everyone was pleasant and happy to service whoever came through the door.
Great job!
Great teamwork!

Report a concern   June 23, 2024 — Rated 10 out of 10 by S.C. Marblehead Cycle
What do you like about our products and services?

The staff was very knowledgeable and professional and personable.
Great place.

Report a concern   June 22, 2024 — Rated 10 out of 10 by D.B. Marblehead Cycle
What do you like about our products and services?

Very knowledgeable and helpful staff.

Report a concern   June 18, 2024 — Rated 10 out of 10 by A.R. Marblehead Cycle
What do you like about our products and services?

We bought a helmet. We liked the quality of the helmets you stocked and the salesperson did a great job explaining the options.

Report a concern   June 16, 2024 — Rated 10 out of 10 by J.D. Marblehead Cycle
What do you like about our products and services?

Friendly and experienced staff

Report a concern   June 15, 2024 — Rated 10 out of 10 by C.S. Marblehead Cycle
What do you like about our products and services?

Excellent service every time

Report a concern   June 15, 2024 — Rated 10 out of 10 by J.C. Marblehead Cycle
What do you like about our products and services?

Tune-up on my bike was very thorough and complete. My only complaint is that it took one week to complete the tuneup.

Report a concern   June 15, 2024 — Rated 10 out of 10 by B.C. Marblehead Cycle
What do you like about our products and services?

Friendly and expert.

Report a concern   June 14, 2024 — Rated 10 out of 10 by J.D. Marblehead Cycle
What do you like about our products and services?

Great service, fast turn around, nice people.

Report a concern   June 10, 2024 — Rated 10 out of 10 by S.D. Marblehead Cycle
What do you like about our products and services?

Amazing personal service. Willing to take the time to explain and compare bike models in a kind non pushy way

Report a concern   June 9, 2024 — Rated 9 out of 10 by R.B. Marblehead Cycle
What do you like about our products and services?

Very in contact, marblehead cycle also unlike most shops does not upcycle you into spending more money if you need a repair they explain in for example. I went in with my brakes broken needing a tune up they found other things wrong with the bike and explained the whole thing in detail.

Report a concern   June 8, 2024 — Rated 10 out of 10 by D.L. Marblehead Cycle
What do you like about our products and services?

I've been a customer for many, many years.
Everyone is knowledgeable and helpful.
You have a good product selection.
I trust you.

Report a concern   June 8, 2024 — Rated 10 out of 10 by J.W. Marblehead Cycle
What do you like about our products and services?

They were nice and helpful and installed my cup holder for me in 5 minutes

Report a concern   June 8, 2024 — Rated 10 out of 10 by P.H. Marblehead Cycle
What do you like about our products and services?

love the dude at the front desk
so nice and helpful
give him raise!!!

Report a concern   June 8, 2024 — Rated 10 out of 10 by P.B. Marblehead Cycle
What do you like about our products and services?

Great service at a fair price.

Report a concern   June 7, 2024 — Rated 10 out of 10 by E.W. Marblehead Cycle
What do you like about our products and services?

I brought my bike in to have work done and it was back to me in a couple of days…great service!

Report a concern   June 6, 2024 — Rated 10 out of 10 by D.G. Marblehead Cycle
What do you like about our products and services?

Knowledgeable, friendly, convenient.

Report a concern   June 4, 2024 — Rated 9 out of 10 by M.C. Marblehead Cycle
What do you like about our products and services?

Prompt. Friendly. And you stand behind your work. I'd give a 10, if the repair prices were lower. That's my only issue.


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