Customer Testimonials
Great customer service by Harry - he kept me updated as they found additional things that needed repair on my daughter's bike, and got the OK from me before each repair. Timely service - she was back on her bike within 48 hours. Thank you!
Nice service, and very professional staff
Friendly, courteous, quick, and thorough service!
Very nice, fast, attentive
Friendly and fast!
You have a great store very friendly. But I have to bring back my phone holder for my bike because it doesn’t fit my phone.
Very impressed that when I brought my tire in to be repaired, I received a call just a few hours later that it was ready! Marblehead Cycle is the only bicycle store for me!!
Good quality repair
This is a great little bicycle shop. Good selection of bikes and accessories. Nice staff and good service. Two thumbs up!
Frank and team always go above and beyond. Great experience and community builders.
Great work. Done fast.
Everyone was pleasant and happy to service whoever came through the door.
Great job!
Great teamwork!
The staff was very knowledgeable and professional and personable.
Great place.
Very knowledgeable and helpful staff.
We bought a helmet. We liked the quality of the helmets you stocked and the salesperson did a great job explaining the options.
Friendly and experienced staff
Excellent service every time
Tune-up on my bike was very thorough and complete. My only complaint is that it took one week to complete the tuneup.
Friendly and expert.
Great service, fast turn around, nice people.
Amazing personal service. Willing to take the time to explain and compare bike models in a kind non pushy way
Very in contact, marblehead cycle also unlike most shops does not upcycle you into spending more money if you need a repair they explain in for example. I went in with my brakes broken needing a tune up they found other things wrong with the bike and explained the whole thing in detail.
I've been a customer for many, many years.
Everyone is knowledgeable and helpful.
You have a good product selection.
I trust you.
They were nice and helpful and installed my cup holder for me in 5 minutes
love the dude at the front desk
so nice and helpful
give him raise!!!
Great service at a fair price.
I brought my bike in to have work done and it was back to me in a couple of days…great service!
Knowledgeable, friendly, convenient.
Prompt. Friendly. And you stand behind your work. I'd give a 10, if the repair prices were lower. That's my only issue.

Knowledgeable,friendly staff.