Customer Testimonials
Was very happy with their service, would not hesitate to bring my bike for service again.
Good customer service
Great people and quality work. Pleasure to deal with.
Always great service. Staff is very helpful and knowledgeable. Great selection
Staff is always knowledgeable and friendly.
Great service from Chris, thank you! And quality product to boot!
Great service with a ton of knowledge,
The store has always had what I needed and Frank is so friendly and helpful!
Great people, knowledgeable technicians and always willing to go the extra mile to get you back on the bike for that weekend ride!
Marblehead Cycle is by far my favorite bike shop where you spend the time and offer the expertise customers deserve. Thanks to Frank for his help in my purchase of a new bike this week. I had done loads of research and had a pretty good idea of what I wanted and Frank answered every question I had and then offered great advice.
Thanks.
Marblehead Cycle is the best. Went on Christmas eve day and they were delightful to work with on my purchase. Outstanding service. I highly recommend Marblehead Cycle.
Efficient and friendly service.
As disappointed as I am that my bike, ordered in August and now apparently not available till February!, everyone at Marblehead cycle have always been kind and helpful.
Let's get to the bottom of finding my bike! Thanks
Knowledge and patience
Excellent service and assistance picking out an appropriate bike for my 13 yo!!!
They do good work and the prices are reasonable.
I enjoyed meeting Dan the other day when I went to buy some winter gloves. I felt welcome and catered for. The gloves are great, by the way.
Owner is friendly and helpful.
Good workmanship
The service was terrific. Very helpful, very informative. Very personable.
Awesome bike shop! Staff is super friendly and has great knowledge and valuable information for bike owners.
They helloed me find exactly the electric bike I wanted. I am very happy with it, and couldn’t be more pleased with the service and advice that I got throughout the entire process.
Very friendly, caring, and thorough. Good array of stock. Left a hole when it left Salem.
Very friendly and knowledgeable
Great service knowledgeable staff
First Class Customer Service. Took care of my special request immediately, after hours. Could not ask for more. GREAT VENDOR!!!
Excellent, friendly service.
Incredible service. Couldn't be nicer nor more informed.
Getting a sale item unexpectedly is always a treat but the folks at the helm make all transactions a breeze. They're well informed with recommendations and general advice and have great personalities to boot! Who could ask for more?

The service and information we got from Frank was very helpful. He was a pleasure to do business with.