Customer Testimonials
Friendly service with a smile. Detailed invoices with notes every step of the way, very helpful for being able to talk with anyone in the shop about my bike while it was getting repaired!
Helpful and knowlegable staff. Good variety of bike supplies. Honest about pricing and called me when the repairs would cost more than the original quote. Staff took time out to help me put my bike in my car when they were already busy with customers.
Very inpressed with this facility!
Everything was perfect! From booking, to drop off, to pickup, to the communication, to the work performed, top notch. Thank you!
Responsive and unfailingly cheerful.
I brought my bike in to have my brakes fixed and an overall checkup.
Steve was very helpful, knowledgeable, upfront and personable. It cost less than I thought and was done sooner than I expected. The service was great!! I would definitely recommend your shop to anyone needing any type of service. Thank you.
Friendly customer service
The bike looked fantastic. I haven't been able too ride it, but cannot wait untnil I can. It looks brand new.
Friendly and welcoming. Quick too
Friendly. Service was on time and done well
Super seamless, great deal, and the most friendly people around! Would recommend to any and everyone! Thanks Marblehead cycle!
Site easy to navigate
Got a very good price for a bike helmet and it sipped fast.
Employee was extremely helpful
Outstanding service and expertice.
Staff was very helpful, I didn't have much time to browse but I found exactly what I needed.
Great shop, especially a fan of free bike fridays
Very responsive.
Great service!
Was looking for a particular shoe and your business was the only one I found to have it. Will be back in the future
Great service, gave me and my daughter really good recommendations. Super friendly
Customer service was great! Everyone there is super friendly, knowledgeable and not too pushy. Great local shop that I will continue to support!
Friendly, knowledgeable service. Shopping local!
I was trying to figure out how use a Thule ride-on adaptor with my Rhino rack, which has a very wide aerodynamic bar profile. The stock carriage bolts for this unit were too short. The folks a Salem Cycle repeatedly did measurements of the ride-on adapter until I had confidence my plan would work. Based on this, I ordered the adapter from them. Thanks for all the help.
In this day and age, it is important to have a good, knowledgeable, and well stocked local bike shop. I like to see parts and get recommendations on what to buy. Salem Cycle is just that, a good local bike shop that I expect to use often
Great advice given at the store
So friendly and helpful
Quick turnaround, very welcoming, accommodating staff.....
Large selection. Very knowledgeable, helpful friendly staff. Great experience
Marblehead cycle has always been my “go to” cycle shop. I’ve lived in Marblehead for 62 years and I have never purchased a bike from anywhere other than Marblehead cycle because of their professionalism, expertise, and caring nature.
Very knowledgeable staff and reasonably priced services