Customer Testimonials

Great selection of products and outstanding bike service!

I really like the services that you have provided me in the past. I won't hesitate to return!

Staff was very friendly and attentive. Impressed by the in stock inventory.

Great customer support on a wheel that I couldn't get to work with my caliper. It was sorted in minutes.

Friendly , knowledgeable liked the layout of the store.

Staff was extremely helpful and went above and beyond. Also made it so easy and quick.

Wonderful, informative staff.

I received a lot of personalized attention from the salesperson related to my 10-year daughter's bike size.

Quick and efficent. Was very helpful asking if I needed anything else and gave me advice for trails around here. Overall a really good experience.

Helpful and fast, you had the part I needed

Friendly people who are always happy to help. Anticipatory guidance is offered, letting me know what things are happening with my bike that will need attention in the future. I like that.
And after servicing, a clean bike is returned to me, which is so appreciated!

Great knowledgeable staff all were friendly and helpful!

Very friendly staff, and said hello as soon as we walked in. That means something!

Service tech Nate jumped right in, and handled an issued I had with my daughter bike.

Others working there were the same way, super friendly, super knowledgeable, and not anyone's first day.

My son and I wanted to hit the trails but his bike was shifting funny and skipping. We were in and out in 15 minutes, no appointment, and they looked pretty slammed with all but 1 bike stand open. I appreciate the quick turnaround.

Excellent job servicing my tandem. I was passing this bike to my son and wanted it to be in great condition. When my son saw the tandem he said “Dad, this looks brand new!” Thank you.

Super nice people and very knowledgeable

Big selection of quality bicycles in the show room. Very friendly staff that works hard to answer questions and provide guidance.

Everything, good products and customer service

The people with whom I spoke were friendly, extremely knowledgeable and helpful! I plan to stop back in and get my wife sized for a new bike.

The staff at Mystic Cycle Centre are very friendly and knowledgeable. Our experience purchasing our e-bikes was great! Our sales rep Ryann was attentive and well informed in showing us the ins and outs of the e-bikes.

Friendly and personalized service. Really taking the time to answer questions, show you and explain about the product. Gives you all the information so you can feel confident and comfortable with the choice that is right for you.

As a avid rider that has been going to the mystic cycle center for years and witnessed their evolution and growth from a small shop to what is now a thriving business that has never lost that feeling of community. They care about ever rider who comes through those doors with a impeccable service crew that is highly knowledgeable!

Easy going, outstanding service where you’ve fostered our little guy’s love for riding and also helped my wife find a bike she enjoys riding. Now it’s great to have the whole family out on the road and trails together. We’ll surely be back in the shop for any service we need or when it’s time for our son to trade up to his next bike!

Great staff great service

Super friendly staff!

Very responsive to service needs after the sale!!! Top Notch bike shop!!

Was a great experience, very helpful and informative. Will come again!!

Great friendly staff, on time service and nice tune up.

They have the best options for people who love cycling and are serious about getting the best. They are all very knowledgable and can often get things that no one else in the area can get.

The staff showed me how to use my bike rack and ensured I installed it safely on my car.