Client Testimonials
Staff was friendly, felt they really cared about my dog. Great atmosphere for social dogs
Easy drop offs and access to video for most of the day.
The personal attention and care for our pup. Dogtopia is his second home and he loves going there. We would be lost with this place.
video
The staff have been very helpful, especially as a relatively new customer. There has been some transition of staff but everything has been well covered during the change. I greatly appreciate the early opening time because for days I need to go to the office, I can drop off my pup in time to make the commute!
I joined the wellness program for my pup and that has worked well. I have also used the boarding option and spa services once and plan to in the future. I also took advantage of the program you ran before the holiday for the boarding package.
Great experience to date!
Consistently provide professional service, and care for my dog.
First and foremost Dogtopia is an amazing place for your fur baby to grow and be in a safe and clean environment .Dogtopia keep Exceeding my expectations!! I love the communication they have with me in regard the well being of my fur baby.The staff goes above and beyond for not only your dog, but for you. They keep me informed in every detail . The manager Chris has an excellent talent to hire the best sitter.
Staff is great. Hours are good.
I love that I can count on Dogtopia to keep my pup safe and happy!
Convenient location. Hours of service. Activities for dogs.
World class service the most friendly place!
Staff has always been friendly and kind.
Friendly, caring staff. Clean facility. Staff engages with the dogs.
Friendly staff, clean facility, and convenient location
The 2 reps were very informative. Love the idea of all of your services
Everyone who works at Dogtopia of Downtown DC is so kind and loving to my pup, and they take *such* good care of him. They have lots of fun events and activities to keep him entertained and happy, and I have such peace of mind that he’s receiving the very best care anytime he’s there. I love Dogtopia because my dog LOVES Dogtopia.
Friendly and attentive staff from the moment you walk in through the meet & greet. The facility is well maintained with access to webcams to check in on your pup throughout their day. Not only did my puppy love his trial visit but I see a great improvement in his energy, temperament, and development already.
I love being able to check in on them during the day and that I get honest feedback about how their day was at pickup.
They are really good with the dogs and truly care about the care of the dogs. They are great at keeping you informed about your dogs behavior.
The staff all seem very kind. We like that we can watch Milo right on our phones. Milo always come home happy and exhausted.
Very friendly and caring staff! Everything is clean and well organized.
I enjoy bringing Gene to Dogtopia in Westmont! He gets so excited to go and always has a great time there. I so appreciate the time and care the team shows Gene when he is there. He has a unique personality and I love that the team is so nurturing toward him. I also greatly appreciate that the team took on the feedback i provided last time - in that there were often large lag times / understaffing in the morning where there would be a lot of pups waiting. This has not happened again since then. In addition, i asked that the team be more mindful in putting Gene's bridle on when he leaves - this has improved dramatically and the whole team has taken up the challenge of figuring it out! I really appreciate how the team reacted to my feedback and made our overall experience so much better. Thank you Brandon and team!!!
The staff are very nice and friendly. I love the structure of the daycare. Having access to the cameras in the play rooms is nice. It gives me so much relief seeing how my fur baby is doing with her furry friends.
Staff is attentive and clearly care about the dogs. I forgot to bring my dog's meds when I dropped him off for boarding and the person at check in asked about his medication. If they hadn't asked, my dog would've gone a whole weekend without his meds!
Great facilities with well trained and friendly staff
Clean, friendly, organized
Friendly and reliable
I think the staff is awesome. Incredibly friendly. Most important I feel my dog is safe and taking care of.
I was able to take a quick look at her when needed. All my questions were answered quickly and staff was extremely nice.
I love the activities and the ability to see the cameras. The staff is always super friendly and I feel like my pup is in great hands.