Guest Testimonials

Easy access to airport. Friendly drivers. Clean buses.

Door to door service

Bring to the airport and pickup was awesome.

Very accessible! Easy to use with scanner!! Felt safe leaving our car there and the transport to and from the airport was running smoothly. Will definitely use again!

Thank you so much for being sensitive to our needs for our first use of Parking Spot West.
When we made the wrong turn, you were kind to allow us to enter through the shuttle gate and save us a long round-a-bout trip. Easy access to your shuttle upon our return was great!
The only problem was getting out into the busy traffic. Thanks for being accessible and helpful by phone contact. Your pricing could be a little less expensive, but it saved us about the same on airport transport. We may see you again in the future. Dave

Ease of entrance and exit, prompt pickup and dropoff

Very quick transfer to the airport and back

Easy, safe, convenient, and staff is friendly

Great location with super easy access to enter & exit. Shuttle is always there immediately when I arrive and never experience any delays when return. Fast service to get to my car and back home.

Good drivers. Actually probably better than your Spot1 bus.

Usually always have space for my car. Like that I have assistance getting luggage on the shuttle and don't have to struggle.

The people were very helpful. Fast service and close to the airport.

Good Service. They take care of me. That's good

I like that all the spaces are now covered

The convience it has been at the airport and the shuttle service.

I liked being able to reserve a spot online, the QR code given to allow access and exit after pre-paying. The shuttle was convenient to get to the airport and the drivers were professional.

Service was reliable, including the shuttles to and from the airport and the lot was safe!

We appreciate the friendly and timely service. This is without a doubt the best parking option for the Austin airport.

Very little wait time for the shuttle & price is outstanding.

Easy and convenient with fair pricing

All the drivers are fast & friendly (ladies in office - not so much).

Excellent shuttle service to and from airport. Prompt in getting your car, when returning to pick it up. Just all around good service.

We really like using the spot because its so convenient. This helps make our trips more smooth.

The service is good and especially when the driver takes you right to your car. The day I left for a flight, they were short of staff and had one bus doing all the runs, that was a little scary. But overall great service.

Convenient location to the airport and the drivers are friendly and helpful.

Speedy process, speedy pick up to and from the airport. Overall reliable. I've used some hotel parking spots and have been very disappointed. Waited forever to get picked up from the airport. I am always happy with The Parking Spot 2! Thank you!

I can pre-pay and there is always a bus ready to ake me to the airport. Drivers are nice.

The shuttle was quickly available both to BWI and from the airport back to the lot .

I love how easy it is to book spots through the app and how convenient the shuttles are. They are always available and I never have to wait long

It's very close to the airport and the price is reasonable with the discount.