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Guest Testimonials
Close to the airport, swift regular transport, great staff
Edward C, our driver on 3/25 in the afternoon, was a wonderful ambassador for Parking Spot. We were totally exhausted and he went above and beyond to wait a moment for us to get to the bus and then make sure our car would unlock. Very kind person and most appreciated.
Always quick getting from the lot to the terminal but getting picked up from the terminal seems to take 30 minutes every time. Need to improve!
It was super easy to book a reservation and affordable. The shuttles were clean, readily available, even at 1AM, and staff was very friendly.
Quick transportation complementary water and very pleasant attendant at exit
Friendly drivers for the shuttles, helpful staff to point out where people needed to go park, good covered parking area.
Close to the airport and right off the Interstate. I want to get out of my car and into the shuttle as soon as possible to get to the airport.
Most of the drivers are helpful and courteous. They will help with baggage without being asked. There are always some exceptions as was the case on my last trip from the Airport back to The Parking Spot 2.
They are secure, right there to pick you up and drop you off when you return, can accue points for free days, also courteous. Easy to do on line.
Bus drivers are quick and very customer friendly.
The convenience, easy check in & out with app, & every single employee is GREAT!
Everything.
the parking spot is convenient close to the airport, the drivers are quick to pick you up at your car, super nice and help with luggage. easy drop off at the airport and returning is a breeze with a shuttle coming quickly. returning me to my car with no issues. parking lot is secured and i never feel unsafe there.
So easy. Fast reliable and as cost effective as it can be.
It’s secure!
Friendly drivers
We didn't have to wait very long for the shuttle on both getting to the airport and getting back to our car after arrival. Both drivers were very friendly and helpful
Everyone is helpful and friendly.
Convenient
Very convenient location for travelers from the North of Baltimore. Bonus is available covered parking. Driver friendly and offered suggestions such as starting vehicle before he would pull away. Greatly appreciated.
Jeff H.
No stress parking if you prebook and you don’t have to drive around an airport parking lot looking for a space. Shuttle was quick to take us over and pick us up upon return
Everyone was very nice and courteous.
Pickup to and from was quick.
Price not bad for airport parking
Great alternative to flyaway
Great service
Easy to book online and easy to park after you enter the gate. Not so easy to exit. You shouldn’t have to look up your reservation since you have obviously paid because you’re exiting. It took me a while to find my reservation even though I had already paid.
Fast service
Always on point! Drivers are kind and punctual!
Friendly staff always happy to go to Parking Spot 3
Convenience
Thought Staff and drivers were great. Was a little worried if my car would be okay, but it was fine. Thanks!!
The gentleman who picked me up from STL was so nice. My experience when I arrived was not quite as good. I parked and thankfully noticed my surroundings because the bus came quickly. A gruff, unpleasant man hurried myself and a family of 4 onto the bus. Not offering the typical friendly service and card with space and row on it. When asked for the card upon departing at STL he rudely told myself and the other family he has no idea where we were parked. This was one of the rudest and worst experiences I’ve had using Spot. Again, I would like to thank the kind man that got me to my car with a smile and kindness.